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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent & Transparent

Extremely easy to navigate app with many perks. Reviewed on: 5th April 2023

Good all rounder bank

Brilliant app based bank with great savings rate on savings account.Rounding up to next pound on purchases is a terrific idea and great to see money growing. Free use abroad is an added bonus and the currency conversion rates are good too Reviewed on: 5th April 2023

Excellent, flexible and reliable.

Very useful bank, easy to use app, customer service is always reachable and very helpful. The 1% cash back is definitely one of the key features to keep banking with Chase. The easy creation of savings accounts helps to keep finance under control. I am very happy with the service in all areas. Reviewed on: 5th April 2023

Really easy account helps me save money!

I was recommended this account by a friend last year when Chase offered a £20 reward to open an account. I did this because I could run the account alongside my existing current account, and it was quick and easy to open. Since then I have not looked back and it has become my main account. With the easy to open savings account and round up account that run along side the current account in the same app, saving has never been so easy for me! Not to mention cash back on every purchase. The cashback rewards are paid very quickly and can be transferred to any account you want or can be left to build up according to preference. This account has really eased my anxiety with mobile banking. Every transfer I have made to a different account has been instant and the notifications are great. Plus Chase likes to pass on increases in interest. Savings account rates have steadily increased automatically, unlike many of the high Street banks. So after a year of using Chase I am really impressed and will continue to use for as long as the products and services remain so good. Reviewed on: 5th April 2023

Easy to use app and 1% cashback

The cashback rewards and good interest rate witheasy access is welcomed Reviewed on: 5th April 2023

Chase - best bank

Fantastic bank, great incentives and I would and have highly recommended them. Reviewed on: 5th April 2023

Never had a single issue

Great customer service. App is snappy and responsive. Great interest rates and features. I use chase for my daily banking and wouldn’t want to go back! Reviewed on: 5th April 2023

Simple and easy

Everything works smoothly and you can even speak to someone if you have a query. Brilliant debit card for travelling as well. Reviewed on: 5th April 2023

Best bank around

The best bank ,I have dealt with . The app is fantastic the savings and cashback is a big bonus Reviewed on: 5th April 2023

Best current I have come across.

Gives 1% cash back, providing at least £600 is deposited each month. I like the "round up" facility too, which builds up at the end of the year and earns 5%. Reviewed on: 5th April 2023

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