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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great banking app. Simple and easy to use

I love the Chase app. It's very clear and easy to understand. Good notifications and chat function if needed. It's nice to see they regularly up their interest rate too. Reviewed on: 5th April 2023

Easy to use

Love the app. Love the instance message when a transaction is made. Love the 1% Reviewed on: 5th April 2023

Great offers on purchases

Easy to bank with and great offers on your purchases with monthly cash back.and also round up to the nearest pound for savings Reviewed on: 5th April 2023

All good

What else can I say apart from the app and website work perfectly Reviewed on: 5th April 2023

Chase is great

Chase banking has in my experience been great. Initially opened my account with Chase as an easy and convenient way to bank whilst travelling in the USA last year and I have continued to use Chase as my go to method for every day shopping. The app is very user friendly and very clear and the perks are very welcome. Correspondences from Chase are informative, and noninvasive. Thumbs-up. Reviewed on: 5th April 2023

Best banking app by far

I’ve a few bank apps for various accounts and I cannot stress how refreshingly user friendly and uncomplicated but informative and of course safe. Congratulations Chase as both their saving and spend accounts are so easy to install use and maintain. Well done. Reviewed on: 5th April 2023

A breath of fresh air in the British banking world!

Banking made easy and your earn interest, what more can you ask for?... Reviewed on: 5th April 2023

Easy to use. Good rates abroad.

Easy to use and move money across. Good rates abroad (euros). 1% cashback for 1 year is a very good bonus. Reviewed on: 5th April 2023

Great Bank

Love the simplicity of the account from set up to usage. Great notification when card is used to stop fraud. Very happy with the complete package. Reviewed on: 5th April 2023

Excellent service

Cash back, speedy notification, and someone at the end of the phone who is helpful and sorts problems Reviewed on: 5th April 2023

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