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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very useable

Great service ,amazing app…..as an elderly technophobe it couldn’t be easier…..other bank on line apps are impenetrable.! Would be nice if they took cheques tho! Reviewed on: 5th April 2023

Very Impressed

I've not been a customer for that long but I'm very impressed with my new Chase Current Account, The App is great as are the benefits I receive. Reviewed on: 5th April 2023

Love chase bank

It's so easy to use. You can keep track of all your transactions Reviewed on: 5th April 2023

Best UK Bank in 50 years

Easy to deal with at all times both in the app or from customer service if required. Recognises the the customer as a client and respects that money can be saved too with a market leading interest rate in addition to rewarding the use of the everyday transactions. Reviewed on: 5th April 2023

Excellent.easy service

Excellent service and easy to use everyday Reviewed on: 5th April 2023

easiest bank i have ever had

very pleased with products that have been offered over the past year Reviewed on: 5th April 2023

Best current account!

Happy with the automatic round up and interest rate. I also loved the digital card issuance. It enabled me to start using my card while being abroad for a couple of months. Reviewed on: 5th April 2023

First rate.

Great customer service and intuitive digital account that is very easy to use and good value rewards. Reviewed on: 5th April 2023

Best banking service and app ever.

Chase is really user friendly, convenient, quick, and great cash back banking app I have ever used. Reviewed on: 5th April 2023

Fantastic

I had an unfortunate experience with a scam involving my wedding plans. Your customer service was outstanding and the advisor (Amy) who dealt with it went above and beyond in my estimation. Have recommended you as bank to many people. Reviewed on: 5th April 2023

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