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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Overall, just great for me.

Got the account because we were doing a lot of travelling in 2022 and I simply wanted an account that would save me money when using it abroad. Little did I realise that the app is so good to use, the account has additional benefits such as !% cashback, and the support is great: on a couple of occasions I had to get support when the card didn't work as expected but both times it was sorted quickly and effectively. Great. Reviewed on: 5th April 2023

Excellent hassle free banking

Excellent hassle free banking with good interest rates and rewards for savers and everyday banking. Reviewed on: 5th April 2023

Fast, easy, secure

Signed up at the start of 2022, whether at home and abroad have had no issue whatsoever with transactions and moving money around. This coupled with no overseas charges means I'm a very happy traveller and recommend to anyone who will listen! Reviewed on: 5th April 2023

easy to use App, great customer service

customer service is great, fast answers Reviewed on: 5th April 2023

Easy to use

Simple straightforward bank with a reasonable 1% cashback on your spend upto £15 pcm Reviewed on: 5th April 2023

Excellent Service

I have found the app and bank very easy to use, it has lots of great features. Great saving rates and very good rates of exchange for using abroad. So refreshing to have a bank that meets the needs of the customer 1st. Reviewed on: 5th April 2023

Quality service

They have great interest rates and cash back servi especially and a quality customer service. Reviewed on: 5th April 2023

Great app

Great app, hassle free banking, would highly recommend Reviewed on: 5th April 2023

The service.

Very pleased with the service. They are also very responsive to telephone calls. Reviewed on: 5th April 2023

Brilliant app

Really simple user friendly, reasonable rates, innovative cash back on daily items and round ups great way to save! Reviewed on: 5th April 2023

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