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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39680 reviews)

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4.95

Based on 39,680 reviews, last reviewed 24th Feb 2025

11811% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

Chase provide extra benefits

I have had a great experience with Chase banking and let others know about their offers. I moved from another bank with no benefits on their current account to Chase which provides benefits including extra bonus like 1% cash back when inputting £1500 per month. The app is really easy to use and being able to move transactions into the relevant pot (e.g spending, going out) is useful. There could be an option to create your own category which would be good. Reviewed on: 18th February 2025

Modern current account

A very modern current account compared to many other providers - I love that it updates you straight away when you spend anything and warns you in advance of upcoming direct debits. Very easy to use and share your details to others when making payment. Reviewed on: 8th February 2025

Quick response, useful features

Always quick to respond to queries in the app, and very helpful. Lots of useful little features such as the currency converter and the ability to see where your money has been spent - and to compare to previous months Reviewed on: 8th February 2025

Chase app is easy to use and it offers round-up and...

Chase app is easy to use and it offers round-up and cashback, making it my number one current account. Reviewed on: 8th February 2025

I really like the budget feature and spend analysis.

I really like the budget feature and spend analysis. Also the fact that you can download to CSV is great. Reviewed on: 8th February 2025

Flexible banking but inconvenient

It's easy to use, handy, smart appreance & free of cost to use in abroad! However, paper money can not be handed to the counter & vica versa that is inconvenient! Reviewed on: 8th February 2025

excellent service, efficient to fix the errors

excellent service, efficient to fix the errors Reviewed on: 8th February 2025

Great customer service of you have a problem.

Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navigate. Reviewed on: 8th February 2025

app is the easiest to use

app is the easiest to use with more features than others Reviewed on: 8th February 2025

speedy record of expense

speedy notification of what I have just spent with details of shop and amount spent Reviewed on: 8th February 2025

Flexible banking at its best - having all of my acco...

Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

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