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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39637 reviews)

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4.95

Based on 39,637 reviews, last reviewed 13th Feb 2025

12359% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The app is so easy to use, customer service is excel... The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39637)

Review of the Chase Bank, Current Account:

Very convenient to use it .

Very convenient to use it . And the customer service is great Reviewed on: 12th April 2024

A simple but rewarding account , good cashback, exce...

A simple but rewarding account , good cashback, excellent to use abroad and handy sweep account.. Reviewed on: 7th February 2025

Not had a single issue since signing up with Chase t...

Not had a single issue since signing up with Chase two years ago. Reviewed on: 7th February 2025

Seamless experience all around.

Seamless experience all around. Moving money to saving account or outside on other account. Online resolution for any query, monthly interest on saving account etc. countless advantages. Reviewed on: 7th February 2025

Excellent bank

Good banking service, user friendly, easy manage my different accounts. Like the cashback and round-up the most, help saving a lot! Reviewed on: 7th February 2025

The UX is the best banking app I have ever...

The UX is the best banking app I have ever used Reviewed on: 7th February 2025

An excellent product

An excellent product that is simple to use and comes with great communication Reviewed on: 7th February 2025

Interest on account plus choice of current accounts...

Interest on account plus choice of current accounts gives flexibility and budgeting options Reviewed on: 7th February 2025

Staff were very helpful

Staff were very helpful when I had difficulty setting up my current account and we were able to resolve the issues I was having. Reviewed on: 7th February 2025

The only account I've not switched recently

I have a few accounts and have switched all of them in the last 18 months, with the exception of Chase. The cashback is good, particularly combined with the sump-up savings, so in every transaction you're getting something back and that builds up over time. At the same time, you have access to a decent savings rate too through the other products. The app is easy to use and whenever I've had to phone up to check something, I've got more or less straight through. Reviewed on: 7th February 2025

Easy to set up service but not cash services

Easy to set up service. But annoying that there are no branches to deposit cash Reviewed on: 7th February 2025

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