Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 39,465 reviews, last reviewed 6th Feb 2025
10153% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great accounts and interest good customer service an... Great accounts and interest good customer service and card you can use abroad Reviewed on: 6th February 2025
Amanda r's avatar
Amanda r

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39465)

Review of the Chase Bank, Current Account:

Happy with Chase services so far.

5
Happy with Chase services so far. I think it's the only bank which gives back in return for using their services. Reviewed on: 15th February 2024

Great customer service and products

5
Great customer service and products Reviewed on: 6th February 2025

I’ve used other online banks but Chase just has it a...

5
I’ve used other online banks but Chase just has it all, easy app, easy moving money about and great on holiday exchanging currencies. Also a good interest rate on savings. Reviewed on: 6th February 2025

Great app & simple to operate - best is the cashback...

5
Great app & simple to operate - best is the cashback on spending, which does add up over time! Good rates on saving accounts too - so all round I recommend Chase for a current account. Whenever I have needed customer service it has been efficient & available. Reviewed on: 6th February 2025

1% cashback up to £15 month on spending.

5
1% cashback up to £15 month on spending. No foreign transaction fees and I’m currently traveling the world so ideal for my circumstances. Reviewed on: 6th February 2025

WAY BETTER than almost all other providers!

5
Fantastic app and great customer support, all of that while interest rates given is WAY BETTER than almost all other providers! Reviewed on: 6th February 2025

Brilliant app from start to finish.

5
Brilliant app from start to finish. Great rates and incentives. Reviewed on: 6th February 2025

Great cash back.

5
Great cash back. App is easy to use. Reviewed on: 6th February 2025

Easy-peasy

5
Easy setup, good rates, good responsive online support team Reviewed on: 6th February 2025

Easy online management of current account

5
Easy online management of current account earning 1% cash back on all transactions. Simple to use but great customer services when needed. Reviewed on: 6th February 2025

Great Bank all round.

5
Easy to use the app, smooth transition Great customer service. Reviewed on: 6th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products