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Chase Bank: Current Account reviews

4.95
Based on 39,052 reviews, last reviewed 5th Feb 2025
8079% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy to use, cashback in debit card puts it ahead of... Easy to use, cashback in debit card puts it ahead of others, customer service very efficient and helpful Reviewed on: 5th February 2025
Matthew M's avatar
Matthew M

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39052)

Review of the Chase Bank, Current Account:

Great staff support

5
Good app. Great staff. Good accounts with good rates. Could do with better analytics though. Reviewed on: 16th February 2024

The APP is fairly easy to use and the customer serv...

5
The APP is fairly easy to use and the customer service assistant is very helpful Reviewed on: 5th February 2025

Better than anything you’ll find on the high street

5
Chase have been brilliant - I was initially very nervous to change from a high st. bank that I could walk into, but if ever I’ve needed anything the team have been excellent on the phone. The app is first class, it’s a smart modern service and everything has a clean and safe feel to it. I’d highly recommend Reviewed on: 5th February 2025

Always had a positive experience ...

5
Always had a positive experience with chase when I’ve needed to get in touch with them. Great range of products to choose from and the app is so simple to use. Reviewed on: 5th February 2025

It’s been amazing so far.

5
It’s been amazing so far. When require support, customer support is immediate Reviewed on: 5th February 2025

A bank that does what it says

5
It’s very easy and straightforward to open an account and likewise to use it. All information is available and easy to access. Never had any problems paying for goods and services both home and abroad and approving transactions is always quick and hitch free. They are always very clear about changes in terms and conditions. Reviewed on: 5th February 2025

Chase is easy to use and gives interest on its curre...

5
Chase is easy to use and gives interest on its current account as well as cash back Reviewed on: 5th February 2025

Good experience from Chase.

5
Good experience from Chase. Online presence is good although fault resolution is sometimes slower than I would like Reviewed on: 5th February 2025

Very Happy Customer

5
Easy to set up, worked very well on my trips abroad ......never had any problem, Simply very happy with Chase card Reviewed on: 5th February 2025

Chase is an excellent bank that puts customers first

5
Chase is an excellent bank that puts customers first Reviewed on: 5th February 2025

Chase, amazing banking.

5
Chase current account has no downsides, it does what you expect it to do flawlessly. Any spending is confirmed by text immediately for security purposes and most spending gains 1% cashback. Amazing Reviewed on: 5th February 2025