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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Great App Bank

I love the fact that the app is so easy to follow and see what my outgoings are. I also love the % offered in terms of interest in round ups and savings accounts! It would be even better if I could choose the month I would like my budget to go over as I budget each month from when I get paid (21st) rather than the 1st of each month! Otherwise it’s great and love having it as my spending account and prefer it to Monzo! Reviewed on: 5th April 2023

Best banking experience

This is best bank that I have been with since my time in UK, about 5 years now. Wish I knew about this bank earlier and switched sooner. Seamless experience from opening account, using app, customer service over chat. First time experience of an app allowing screenshot, able to copy account details. To top this all, i get 1% cash bank and 5% on round ups. Great saving account with best interest rate. I can't fault one thing about Chase. Reviewed on: 5th April 2023

The others do chase Chase.

Good rates and I don’t think any charges. A bank that you feel secure with. No details on cards. What a great concept. Reviewed on: 5th April 2023

Hassle free

Easy to set up, hassle free, decent rates Reviewed on: 5th April 2023

Great banking app

Easy to use, clear layout and great communication Reviewed on: 5th April 2023

Excellent service

Cannot fault Chase bank in all aspects of service delivery. Reviewed on: 5th April 2023

Simple and fast

Really recommend to anyone new to digital banking. Reviewed on: 5th April 2023

Best ever current account

Cash back is the main reason, it great with every debit card purchase Reviewed on: 5th April 2023

Excellent banking service

Very positive and great service and attractive savings rates Reviewed on: 5th April 2023

Easy to use app and card

The Chase app appears to be secure. It is definitely easy to use. I like the ability to set up multiple accounts linked to a single card for spending. Works well, as long as you remember to switch the spending account as appropriate. Reviewed on: 5th April 2023

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