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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Ease of use

Easy to use current account both in the UK and abroad. Fast delivery of card and set up of account once opened. Great functionality on the app, simple design and very user friendly Reviewed on: 5th April 2023

Best bank ever

The easy and fast application process, a very very good customer service experience when I needed it, current account with great benefits. I just love Chase Reviewed on: 5th April 2023

Busy lives Fit Chase

Honestly, I couldn’t ask for a way of banking with anything more. The informative way DD,s and SO’s are identified and alerts that make sense! The round up scheme is amazing and the ability to manage cards without longwinded phone calls is fantastic! Good Job guys Reviewed on: 5th April 2023

Glad I moved over

Glad I moved over from a traditional bank. I find the app simple to use and the money I've earned over my old bank means it just makes sense to move. Reviewed on: 5th April 2023

Easy applications and good app

It’s very quickly to get through the application Reviewed on: 5th April 2023

Wonderful cash back incentive

Brilliant cash back from every £1 spent- also rewards from recommending a friend. Reviewed on: 5th April 2023

Great Bank

Easy to set up, easy to use. Customer service is excellent. All in all, a great bank. Reviewed on: 5th April 2023

Their reward is the best

I joined Chase because it offers the best reward in the market. My daily expenses are all entitled for the reward. Reviewed on: 5th April 2023

Fantastic concept, well executed

Everything happens through the app. You are totally in control. Introductory cashback offer is great, and savings rates are competitive too. A couple of (minor) downsides: App can be a bit slow to download updated data and card not accepted at all mastercard outlets - don't know why. Reviewed on: 5th April 2023

Great UI and ease of use

The benefits of using Chase outweigh other banks and so far I have had no issues or complications using Chase in the UK Reviewed on: 5th April 2023

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