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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Stress Free Banking

Everything about chase from the initial sign up to using the account is so easy and with help at hand at all times there is nothing to worry about Reviewed on: 6th April 2023

Poor fraud protection

Unlike most mainstream UK banks, Chase Bank is not signed up to the Authorised Push Payment Scam Code. We were the victim of an elaborate authorised push payment scam and lost over £7000. Chase refused to reimburse, dismissing our complaint almost immediately. I understand that had our situation occurred with a bank that is signed up with this Code, we would have been reimbursed. Reviewed on: 6th April 2023

Have never looked back to my old bank since moving to chase

I moved to chase last year and have never looked back. I love that I can have multiple accounts, only one card and spend from any account at any time. Reviewed on: 6th April 2023

Great newcomer account

The Chase current account is a great newcomer account. The 1% cashback on everyday Debit card spending is a great perk and seeing the cashback added so quickly is fantastic. Extension of the offer beyond the initial 12-month period was also very welcome. The account is easy to manage through the app, which has other useful features not seen in other banking apps such as grouping payees by account holder when one person has multiple accounts, and not tying payment references to payees. A great account, one which I have recommended to friends and family whom also enjoy the account. Reviewed on: 6th April 2023

I like the simplicity

I like the concept of simplicity of the app and the stability of the bank itself which makes me confident to use it as main current account Reviewed on: 6th April 2023

Very effective and efficient

A leader in paying interest on savings accounts without penalties on withdrawals Reviewed on: 6th April 2023

Chase Bank excellence

We have savings and current account with Chase Bank . Their interest rates are good, bonus 1% on all spending in current accounts. Easy to manage and great online app. Reviewed on: 6th April 2023

Fantastic

Absolutely fantastic service, account and savings. So glad I chose CHASE.. Reviewed on: 6th April 2023

Great for anyone who wants a digital only experience

As someone who has only used legacy banks before, the difference is striking. Everything is more immediate and better integrated. It’s made so easy to do anything I need to. With compelling rewards available to earn money from using the account, it’s so easy to recommend. Reviewed on: 6th April 2023

New current account with a bonus

The bonus scheme on my Chase Current account is fantastic - I love free money Reviewed on: 6th April 2023

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