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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Far better than the traditional uk banks

Although I have kept my NatWest account I always transfer my funds to chase for every day spending and enjoy the free money that comes from the cash back that my traditional account does not provide Reviewed on: 6th April 2023

Amazing

Easy to use app, great for travelling, all round brilliant banking. Reviewed on: 6th April 2023

Excellent Banking Experience

Excellent service. Especially the no charge for using your card abroad. The incentives reward scheme are real such as cash back on spending etc. Not like other banks who offer 25% off a restaurant in some random place on earth. Reviewed on: 6th April 2023

App

Great bank with an app that is up to date within seconds Reviewed on: 6th April 2023

Well set out banking app

Very easy to find yourself around and see where your money going. Reviewed on: 6th April 2023

Really easy setup

Chase bank was so easy to setup and keeps you informed of all transactions. Brilliant! Reviewed on: 6th April 2023

Very interesting

Comfortable and enjoyable and good to access at all time,can’t go wrong with chase at all Reviewed on: 6th April 2023

Excellent Customer Service

Call are answered quickly, and advisors all all well versed in the products. Also they are very helpful and patient with "older and not so app minded "customers. Reviewed on: 6th April 2023

Easy online banking

Very easy to use the app on your mobile phone. Contacting a person to help with a query is simple. Really great customer service Reviewed on: 6th April 2023

Fantastic, secure card

Amazing we have used this card in four different countries. No problem with great exchange rates and no charges. Well Done Reviewed on: 6th April 2023

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