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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39625 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

The account was very easy to open via the Chase app.

The account was very easy to open via the Chase app. It is easy to navigate the app. The interest rates are very competitive. Reviewed on: 15th February 2024

reliable firm, friendly and knowledgable customer se...

reliable firm, friendly and knowledgable customer service Reviewed on: 6th February 2025

First time app account user.

Opening the account was so quick and easy, I was up and running in no time and the app was very easy to navigate and use. This is the first account that I've used for contactless payments on my phone and the cashback is an added bonus. Reviewed on: 6th February 2025

Would have given higher

Would of given higher but now you have to basically pay in your salary to get the cash back Reviewed on: 6th February 2025

Excellent banking with my mobile app .

Excellent banking with my mobile app .Easy to use , everything on my phone . Cashback is good l Competitive savings rates too . Reviewed on: 6th February 2025

Hard worker

Excellent online service. Prompt money transfers. Very clear layout Reviewed on: 6th February 2025

Pleased I changed

I have been with my current bank for 40 years and never thought of moving. Got offered a deal by chase and took it and never looked back. There app is very easy to use. Reviewed on: 6th February 2025

First class bank , great ideas ie roundup

First class bank , great ideas ie roundup Reviewed on: 6th February 2025

Brilliant banking service

Brilliant banking service who I have been using for many years - replacing my Monzo account. Great rates, easy to move money and very safe. I have had a few card issues and Chase we’re able to help instantly. Reviewed on: 6th February 2025

Want to easily manage your money? Think Chase.

Chase makes it easy to manage your money. No hidden fees, accessible online banking and loads of added interest benefits! Reviewed on: 6th February 2025

Very easy to use app plus cashback

Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

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