Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 37,474 reviews, last reviewed 8th Dec 2024
63% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The best account out there currently. The best account out there currently. Getting cashback and excellent customer service. Reviewed on: 8th December 2024
Tanya P's avatar
Tanya P

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37474)

Review of the Chase Bank, Current Account:

Very easy app to use

5
Recommended Chase to a family member and this was so important to us recently as my brother in law was taken ill on holiday and was able very easily to transfer funds to him to pay for vital hospital bills. Literally a life saver Reviewed on: 16th March 2023

Amazing cashback incentive, great card to use overseas

5
Amazing cashback incentive, great card to use overseas fee free. App is also amazingly easy to navigate Reviewed on: 28th November 2024

Responsive customer service and nice app design.

5
Responsive customer service and nice app design. Reviewed on: 28th November 2024

Chase Bank Keeps Rewarding Customer

5
Chase have been very kind to existing users by continuing to offer their cashback feature. Near perfect exchange rates on overseas debit card transactions is a huge plus. Overall customer service has been excellent whenever I’ve used it. Reviewed on: 28th November 2024

Whenever I need help a human help would respond with...

5
Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Chase, great perks and smooth operation.

5
My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it lasted longer than a year). Creating a current account was hassle free but secure. Prompt delivery of the debit card to. Reviewed on: 23rd November 2024

Good for managing personal finances.

5
Good product for managing day to day finances. I like the ability to have sub accounts. App is very intuitive. Reviewed on: 23rd November 2024

Great current account

5
The process to open a Chase current account is straightforward. The 1% cashback on debit card spending and fee free overseas spending make the Chase current account a great one to have. Reviewed on: 23rd November 2024

VERY GOOD APP AND ACCOUNT

5
Easy to use the app and nice to get cashback. Reviewed on: 22nd November 2024

Chase Bank Cashback: Appreciated but Less Accessible

4
I appreciate the 1% cashback offered by the Chase bank current account. However, I’m concerned about the recent increase in the transfer threshold from £500 to £1500. This change makes it more challenging to qualify for the cashback benefits, especially for those who may not have the flexibility to transfer larger amounts regularly. Reviewed on: 21st November 2024

Best free current account by far

5
Best free current account by far. 1% cashback on debit card spends and no loading fees abroad, plus 1% cashback on overseas spends too are unbeatable. Easy to use app combined wth easy instant trasfers into / out of their [at one time the best easy access savings account interest rate] boosted saver is a total winner Reviewed on: 21st November 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products