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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39679 reviews)

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4.95

Based on 39,679 reviews, last reviewed 24th Feb 2025

11811% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025

Latest lowest rating:

1

Customer service is polite but not good at helping w... Customer service is polite but not good at helping with actual problems like photo verification Reviewed on: 24th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39679)

Review of the Chase Bank, Current Account:

Online chat can reach real CS promptly.

Online chat can reach real CS promptly. Nice and intuitive app design helps sorting everyday's banking needs. Reviewed on: 19th February 2024

I’ve been with them for quite a while now and chase...

I’ve been with them for quite a while now and chase have been outstanding whether it’s with my current account or my savings Reviewed on: 7th February 2025

Great customer service

Great customer service when ATM would not give me cash Reviewed on: 7th February 2025

Excellent app and outstanding customer service

Excellent app and outstanding customer service Reviewed on: 7th February 2025

Fraud action

Excellent service when they needed to act on a probable fraud Reviewed on: 7th February 2025

Great perks such as favourable rates and cash back o...

Great perks such as favourable rates and cash back on current account spending. App is very easy to use and quick to update. Really easy to use the card abroad Reviewed on: 7th February 2025

Best Bank

Easy to use, simple instructions, help immediately when required, good savings rates and savings pots I love Reviewed on: 7th February 2025

On line banking system fast and easy to use.

On line banking system fast and easy to use. Easy to navigate and very user friendly. Reviewed on: 7th February 2025

Online usage is so simple and any problems are quick...

Online usage is so simple and any problems are quickly sorted with a phone call to knowledgeable staff. Reviewed on: 7th February 2025

Wonderfull support within seconds once you access th...

Wonderfull support within seconds once you access the app on the mobile for online account . Reviewed on: 7th February 2025

A bank that makes it easy

Chase makes banking easy and accessible. A fantastic app which is easy to navigate, quick, clear and informative. I can earn “ rewards” for money spent from my current account which makes a nice little pot of cash that one can use for treats or an unexpected expense. I love the “roundup” feature, whereby you can choose to round up any sum you are using your debit card for to the nearest £1… and put that difference between for example £ 20.05 and £21.00 ie .95p in a savings pot. A painless and easy way of building a little reserve for treats or expenses. Reviewed on: 7th February 2025

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