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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39625 reviews)

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4.95

Based on 39,625 reviews, last reviewed 10th Feb 2025

12294% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant Bank. Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Amazing bank!

Amazing bank! So easy to use and great customer service. Great perks and interest too Reviewed on: 6th February 2025

easy to use app and cashback on purchases

easy to use app and cashback on purchases Reviewed on: 6th February 2025

Great service.

Great service. Love the fact spending comes out instantly rather than pending. Customer service really helpful and no hanging on the phone for ages. Reviewed on: 6th February 2025

Very easy to use the app and get a good savings rate...

Very easy to use the app and get a good savings rate on my savings Reviewed on: 6th February 2025

Absolutely love everything about Chase

Absolutely love everything about Chase, easy to use app, free spending abroad its so easy to keep tabs on what things cost, fantastic support through their messenger, great initial interest rates, easy to transfer money. Nothing bad to say Reviewed on: 6th February 2025

Fantastic bank easy to use and safe

Fantastic bank easy to use and safe Reviewed on: 6th February 2025

Totally helpful

Supportive and patient whenever i call with problem. So courteous and very respectful of the aging population. Cannot praise them enough. All emails are fully informative and easy to comprehend. The cash back and round up service is great and accumulates so quickly. Reviewed on: 6th February 2025

Cash back is very good.

Cash back is very good. Using the card abroad is excellent and gives cash back. Movements to and fro the account is rapid. Reviewed on: 6th February 2025

Simple Easy Handy

10/10 all good. Easy handy simple. Simple easy and handy Reviewed on: 6th February 2025

Excellent all round service.

Excellent all round service. App is very easy to use and efficient. Reviewed on: 6th February 2025

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