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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39680 reviews)

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4.95

Based on 39,680 reviews, last reviewed 24th Feb 2025

11811% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

Great bank

Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

Good cash back.

Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

Extremely easy to use app making online banking a br...

Extremely easy to use app making online banking a breeze. Reviewed on: 6th February 2025

Excellent response time

I called chase and was able to speak to an adviser within a minute. Reviewed on: 6th February 2025

Love roll up and 1 percent back

Love roll up and 1 percent back. Both help me save money without trying Reviewed on: 6th February 2025

Best bank I have dealt with.

Best bank I have dealt with. App very easy to navigate & great rewards given Reviewed on: 6th February 2025

The cashback on current account is brilliant

The cashback on current account is brilliant Reviewed on: 6th February 2025

App works well.

App works well. It is simple to use and the information easy to get to. Reviewed on: 6th February 2025

Good customer service, excellent response times.

Good customer service, excellent response times. Reviewed on: 6th February 2025

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