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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39465 reviews)

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4.95

Based on 39,465 reviews, last reviewed 6th Feb 2025

10153% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great accounts and interest good customer service an... Great accounts and interest good customer service and card you can use abroad Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39465)

Review of the Chase Bank, Current Account:

Can be tricky to open but worth it

Can be tricky to open an account trying to match a photo to a document, but once in the benefits are worth it! Reviewed on: 15th February 2024

Current account feedback

Ease of app. Very favourable FX rates when transacting with debit card overseas. I particularly like the speed of receipt for transaction notifications, even overseas. Very competent customer services Reviewed on: 6th February 2025

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Good service

Really flexible and easy to use Good special offers for customers Reviewed on: 6th February 2025

The best user experience with the UK banks so far

There are three main advantages, which crucial for me: 1. This is the only one bank in the UK with cashback. 1% for the first year for spendings up to £1500/month. 2. Chase App is very user friendly and works smoothly. 3. It is super easy and fast to open account even for foreigners. Reviewed on: 6th February 2025

Quick service and responsive customer service

Quick service and responsive customer service Reviewed on: 6th February 2025

Great banking app

Great banking app, very user friendly and easy to use and set up accounts. Customer service has always been excellent every time I’ve needed to use it. Very easy to budget and manage spending. Reviewed on: 6th February 2025

App is easy to use and makes sense

App is easy to use and makes sense Reviewed on: 6th February 2025

Fantastic app so easy to do everything you need

Fantastic app so easy to do everything you need Reviewed on: 6th February 2025

Banking on an excellently designed app

Banking on an excellently designed app with convenience features built in. I could do all of my banking on the tube travel. Reviewed on: 6th February 2025

Best online bank I have ever used

Fair to their customers, straightforward, simple to use, no unnecessary paper, available 24/7. Fair savings rates. Protective of customers when making big purchases/transfers without being overly intrusive. Reviewed on: 6th February 2025

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