Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 43,898 reviews, last reviewed 6th Apr 2025
24564% increase in 5 star reviews
in the past 90 days
3300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a c... Read more Reviewed on: 6th April 2025
Jess's avatar
Jess

Latest lowest rating:

1

Chat function is useless and the app has flaws I am surprised by the amount of positive reviews with this bank as I have had the total opposite. I had a problem with my Chase app not showing locati... Read more Reviewed on: 6th April 2025
Steven's avatar
Steven

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43898)

Review of the Chase Bank, Current Account:

Can’t Rate Chase Highly Enough

5
Chase account is invaluable when on holiday abroad. No commission fees required and increased security! I use Cash back facility for all qualifying purchases too! Can’t rate Chase high enough!!! Reviewed on: 12th April 2024

Easy banking, internationally too

4
Easy banking, internationally too Reviewed on: 2nd April 2025

Chase is very easy to use and has great rewards

5
Chase is very easy to use and has great rewards Reviewed on: 2nd April 2025

for the most part my experience has been excellent b...

4
for the most part my experience has been excellent but very disappointed by the decision to change cashbank Reviewed on: 2nd April 2025

Top Dollar

5
Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

Excellent service and a very useful app experience.

5
Excellent service and a very useful app experience. The options within the app for pots, the cashback and roundup options are a great addition. The interest rates are competitive. Reviewed on: 2nd April 2025

It ends before it starts!

1
It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

5
I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

5
Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

5
Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

5
Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products