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Chase Bank: Current Account reviews

4.95
Based on 39,680 reviews, last reviewed 24th Feb 2025
11811% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025
Rebecca's avatar
Rebecca

Latest lowest rating:

1

Impossible to contact support Didn’t receive cashback. Contacted support multiple times, keep passing me between agents. Back with HSBC after this, at least can talk to real person Reviewed on: 24th February 2025
Henry S's avatar
Henry S

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

great bank, great app, great rewards

5
great bank, great app, great rewards Reviewed on: 15th February 2024

Excellent customer service - I feel valued.

5
Chase made switching to them so easy and I really like using the app to do everything I need to do. On the few occasions I have needed that little extra support I have enjoyed excellent and friendly customer service and I'd go so far as to say that my expectations have been exceeded every time. I genuinely feel like a valued customer. Reviewed on: 6th February 2025

Always so helpful, if you need to contact them.

5
Always so helpful, if you need to contact them. Very easy use of app. Reviewed on: 6th February 2025

Great app and service from this relative and welcome...

5
Great app and service from this relative and welcome newcomer to the UK market Reviewed on: 6th February 2025

Very good and ease of use off the app and setting up...

5
Very good and ease of use off the app and setting up of the account Reviewed on: 6th February 2025

So easy and quick.

5
So easy and quick. No hassle at all Reviewed on: 6th February 2025

Real innovator in digital banking

5
Incredibly intuitive service with amazing savings and cash back benefits and easy access to customer services. Reviewed on: 6th February 2025

I have had a chase account for a while and it has be...

5
I have had a chase account for a while and it has been very good Reviewed on: 6th February 2025

Outstanding

5
Excellent bank easy to use one of the best banks ive ever used. Reviewed on: 6th February 2025

Excellent application.

5
Excellent application. Helpful human staff dealt with my questions, I like the cashback and interest on my current account. Reviewed on: 6th February 2025

Efficient , safe and easy to use good return on savi...

5
Efficient , safe and easy to use good return on savings Reviewed on: 6th February 2025

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