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Chase Bank: Current Account reviews

4.95
Based on 42,453 reviews, last reviewed 1st Mar 2025
19921% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

No issues that’s all I ask ease of use in mobile ban... No issues that’s all I ask ease of use in mobile banking also use it abroad regularly with no problems Reviewed on: 1st March 2025
Glyn Roe's avatar
Glyn Roe

Latest lowest rating:

2

Don't recommend Very high overdraft and FX fees compared to other banks Reviewed on: 1st March 2025
Alex's avatar
Alex

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (42453)

Review of the Chase Bank, Current Account:

Excellent all round and competive new app.

5
Excellent all round and competive new app. Very impressed with all Chase services. Only wish they could open up a joint account feature! Reviewed on: 14th February 2025

Great value for money, slick app

4
Great value for money, slick app Reviewed on: 1st March 2025

General all round best account.

5
General all round best account. Use a lot on fx when trsvelling Reviewed on: 1st March 2025

Great Service

5
Customers service is excellent. No waiting around for your call to be answered. Reviewed on: 1st March 2025

Over the moon with this bank!

5
Having moved over to chase and being a total online banking system I must be honest I was slightly sceptical. However my experience has been absolutely brilliant. I had cause to call for help on one occasion and to my surprise immediately got a ‘human being’ not a chatbot … the support was second to none and issue sorted in minutes, which was my lack of knowledge and yet so patient. The App is so easy to use and transfers are instant when moving money. I love the Rewards too. I have recommend Chase to others since having my account . So don’t be sceptical like me just do it! Reviewed on: 1st March 2025

No worries at all, customer service has been very go...

5
No worries at all, customer service has been very good, just leave it to them to it ? Reviewed on: 1st March 2025

Excellent service and easy to deal with ,good custom...

5
Excellent service and easy to deal with ,good customer service they keep you updated about your account Reviewed on: 1st March 2025

Easy opening of my account, good interest rates and...

5
Easy opening of my account, good interest rates and clear app. Took advantage of daily cashback and round up applications. Used abroad in Europe with superb exchange rates and no issues at all Reviewed on: 1st March 2025

The best customer service I’ve had from a bank

5
It’s so easy to log in and do what needs to be done I love the round ups and having the saver with a great interest rate, customer service are the best I’ve ever dealt with for a bank, no long holding to speak to someone no being put on hold for ages whilst they look into it, I had a ID issue and it was resolved whilst I was on the phone and was able to log in whilst they were still talking to me to make sure everything was working as it should, I have since introduced chase to all my friends and family Reviewed on: 1st March 2025

Great cashback bank account for families

5
Great cashback bank account for families Reviewed on: 1st March 2025

Easy to use.

5
Easy to use. Great service. Fantastic app Reviewed on: 1st March 2025