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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good experience

App works well, intuitive to use & when query raised have been able to speak to a person and get resolved. Reviewed on: 18th February 2026

Easy to use, good app.

Easy to use, good app. Have recommended to all friends and family, to use 1% cashback and for savings account. Enjoy round up feature Reviewed on: 18th February 2026

Really nice and efficient user experience.

Really nice and efficient user experience. App hasn't had any issues, have recommended to friends and family Reviewed on: 18th February 2026

Brilliant for using abroad.

Brilliant for using abroad, great communications informing of each banking activity immediately. AA+++ Reviewed on: 18th February 2026

Chase is an excellent bank to take care of your curr...

Chase is an excellent bank to take care of your current account. Reviewed on: 18th February 2026

Excellent customer service, fast response, always he...

Excellent customer service, fast response, always helpful and easy to deal with. App works great and does all the things needed. Reviewed on: 18th February 2026

Excellent communication from Chase bank.

Excellent communication from Chase bank. Although they are online they are quick to respond to telephone calls to help you with any queries. I feel that my money is safe with them and they look after me as a customer. Reviewed on: 18th February 2026

I have already recommended Chase to a couple of people.

I have already recommended Chase to a couple of people. I find the app very easy to use, and the rewards are great! I would recommend the card to anyone! Reviewed on: 18th February 2026

Efficient and Helpful

They are very helpful when you need to contact them. Payments show on your account quickly and efficiently. Reviewed on: 18th February 2026

Simple and smart

Very simple to use, no fees, and opportunity to cash back is all great. Reviewed on: 18th February 2026

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