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Chase Bank: Current account reviews

4.94
Based on 44,262 reviews, last reviewed 26th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simple curren account, good for overseas Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025
Dion's avatar
Dion

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44262)

Very user friendly app interface

4
Very user friendly app interface Reviewed on: 17th April 2025

ideal start, opened last month great app

5
ideal start, opened last month great app Reviewed on: 17th April 2025

Very happy with how easy it was to set up and use th...

5
Very happy with how easy it was to set up and use the accounts, the rounding up and cash back are great features Reviewed on: 17th April 2025

App is so easy to use.

5
App is so easy to use. Able to schedule payment in advance easily Reviewed on: 17th April 2025

I like chase because it gives me 1% cash back on my...

5
I like chase because it gives me 1% cash back on my daily spending. It has message and phone to speak to on the app if I need help on anything 24/7 which is much better then going to branch. Reviewed on: 17th April 2025

Super experience, nice application easy to use the...

5
Super experience, nice application easy to use the application and easy to send money to different ppl Reviewed on: 17th April 2025

Easy to set up.

5
Easy to set up. No experience of customer service yet ! Reviewed on: 17th April 2025

Never had an issue always up to date and ahead of th...

5
Never had an issue always up to date and ahead of the competition Reviewed on: 17th April 2025

Great service!

5
Great service! I have never had an issue with Chase. Their technology is first rate! Reviewed on: 17th April 2025

Reliable, Quick and Safe

5
I’ve had a great experience with Chase Bank. Their customer service is friendly and helpful, both in-branch and over the phone. The mobile app is easy to use and packed with useful features like mobile check deposit and real-time alerts. I also appreciate the wide availability of ATMs and branches. Overall, Chase makes banking convenient and reliable. Reviewed on: 17th April 2025

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