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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,881 reviews, last reviewed 3rd Mar 2026
110675% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A great and simple account with a great and easy con... A great and simple account with a great and easy contactable customer service Reviewed on: 3rd March 2026
Trevor W's avatar
Trevor W

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48881)

No issues with CHASE, one day money was taken from m...

5
No issues with CHASE, one day money was taken from my account by a scammer and CHASE were fantastic, got my money back in less that 24hrs, changed me card and new one arrived within 48hrs. All from 3 taps on the app and within four minutes, I was speaking directly with a human. Cannot fault them. Reviewed on: 17th February 2026
RichardM's avatar
RichardM

Great website.

5
Great website. Always seem to be offering great value without me having to constrantly push for it Reviewed on: 17th February 2026
PMil's avatar
PMil

Easy to set up online and not overwhelmed by excessi...

5
Easy to set up online and not overwhelmed by excessive emails about other products. Simple and easy to use banking app with round up and boosted savings. Reviewed on: 17th February 2026
PG's avatar
PG

Staff are very friendly. Security is excellent.

5
Staff are very friendly. Also the security is the best bank account I have I trust it completely Reviewed on: 17th February 2026
Murdo 's avatar
Murdo

Great features and support staff

5
Not only do I enjoy the bank account features, but every single interaction with customer services has been overwhelmingly positive and any issues have been resolved quickly. Reviewed on: 17th February 2026
Anthony P's avatar
Anthony P

I like the foreign exchange on the current account

5
I like the foreign exchange on the current account Reviewed on: 17th February 2026
Philip 's avatar
Philip

Brilliant products great customer service just an al...

5
Brilliant products great customer service just an all round terrific experience Reviewed on: 17th February 2026
Jeremy R's avatar
Jeremy R

Problem solved within hours Wrong amount of Monies w...

4
Problem solved within hours Wrong amount of Monies were sent to my account It was sent back within hours Reviewed on: 17th February 2026
Zaheer Mumtaz's avatar
Zaheer Mumtaz

Well thought out

5
Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026
Greg Larcombe's avatar
Greg Larcombe

Had no problems at all

5
Had no problems. The app works perfectly Reviewed on: 17th February 2026
Annetta H's avatar
Annetta H

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