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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great app, good value rates, easy to use products

Great app, good value rates, easy to use products Reviewed on: 18th February 2026

Easy application & excellent abroad

Easy application and I always use my Chase debit card when travelling abroad as I always get good exchange rates, and there’s no special requirements needed to use it abroad. Almost instant notification on my phone each time the card is used Reviewed on: 18th February 2026

Great savings deals, easy to navigate app.

Great savings deals, easy to navigate app. Couldn’t ask for more! Reviewed on: 18th February 2026

I Travel all over the world this is a must have card...

I Travel all over the world this is a must have card ,best rates contacts always available ,answer phone calls fast great call centres great staff. I have premier bank accounts with other banks they can’t hold a candle to chase in my exsperence the are simpley the best card I have had. Reviewed on: 18th February 2026

Customer care

When you have a query or problem , you simply pick up the phone and the helpful employees resolve the situation. A great shame that a lot of other banks have lost this facility. Reviewed on: 18th February 2026

Excellent app and cashback is great for a current ac...

Excellent app and cashback is great for a current account. Reviewed on: 18th February 2026

Comparing to my previous bank experience with 3 brit...

Comparing to my previous bank experience with 3 british banks Chase is head and shoulders above. Reviewed on: 18th February 2026

A decent banking option for convenience

Decent online interface. Savings interest is acceptable. No fees. So I'm pretty satisfied with it. Reviewed on: 18th February 2026

Easy to use banking app with great features

Easy to use app and bank, great rewards and banking features. Reviewed on: 18th February 2026

I've had a positive experience.

I've had a positive experience. It was much better when I was a new customer. Now I've been with Chase Bank for a couple of years the benefits aren't quite as attractive. Reviewed on: 18th February 2026

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