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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37475 reviews)

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4.95

Based on 37,475 reviews, last reviewed 23rd Dec 2024

22% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (37475)

Never had a problem well looked after

Never had a problem well looked after Reviewed on: 16th April 2024

User friendly app.

User friendly app. Competitive current and saving products. Friendly, professional customer service. No fees to use your account abroad. Safe and reliable Reviewed on: 16th April 2024

I’ve recently joined Chase within the last 6 month.

I’ve recently joined Chase within the last 6 month. I use it as a daily spend account. The account has been very easy to use and there has been no instances of the card not working or needing approval on 10th time etc like other banks. I’m really satisfied with Chase so far. Reviewed on: 16th April 2024

Unusually, surprisingly good

I've tried quite a lot of the traditional and challenger banks in the UK, and have found Chase's app, website and customer service by far the easiest to navigate and understand. Also, they're constantly sending me interesting new offers, competitions and tips, I actually haven't unsubscribed to their newsletter which is unheard of for me! Reviewed on: 16th April 2024

On the ball.

They are smart at picking up on risky payments. Better safe than sorry. Reviewed on: 16th April 2024

Excellent and efficiant.

I have found Chase bank to be very efficient, especially with notifications for transactions. Also they send regular information by email, regarding their services and promotions. The app is very easy to use and and seems to be very secure. I have only chatted once on the support line and that was also very quick and very helpful and informative. in general they have an excellent service. Reviewed on: 16th April 2024

Solid no issues

I currently use Chase as my main back account for monthly spending, very easy to setup and quick to use, no issues so far and I have been using them since they opened up in the UK. I use my Chase account in conjunction with my Curve card, I also use their savings accounts, Nutmeg investment account and round up account, again with no issues and ease of use Reviewed on: 16th April 2024

App very easy to use which is a bonus for a crusty l...

App very easy to use which is a bonus for a crusty like myself .Very self explanatory Reviewed on: 16th April 2024

They are a great bank, but they need to issue digita...

They are a great bank, but they need to issue digital cards. I love the fact that I can have multiple bank accounts within the bank. Reviewed on: 16th April 2024

Great rates and easy to operate

Great rates and easy to operate - found opening and operating the account via the app all very straightforward and fuss free - perfect Reviewed on: 16th April 2024

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