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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48880 reviews)

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4.94

Based on 48,880 reviews, last reviewed 3rd Mar 2026

110650% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the account, card and app, it’s all so easy to... Love the account, card and app, it’s all so easy to use. Like that my card details are only in the app and not on the card which helps reduce fraud. A... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48880)

Great website.

Great website. Always seem to be offering great value without me having to constrantly push for it Reviewed on: 17th February 2026

Easy to set up online and not overwhelmed by excessi...

Easy to set up online and not overwhelmed by excessive emails about other products. Simple and easy to use banking app with round up and boosted savings. Reviewed on: 17th February 2026

Staff are very friendly. Security is excellent.

Staff are very friendly. Also the security is the best bank account I have I trust it completely Reviewed on: 17th February 2026

Great features and support staff

Not only do I enjoy the bank account features, but every single interaction with customer services has been overwhelmingly positive and any issues have been resolved quickly. Reviewed on: 17th February 2026

I like the foreign exchange on the current account

I like the foreign exchange on the current account Reviewed on: 17th February 2026

Brilliant products great customer service just an al...

Brilliant products great customer service just an all round terrific experience Reviewed on: 17th February 2026

Problem solved within hours Wrong amount of Monies w...

Problem solved within hours Wrong amount of Monies were sent to my account It was sent back within hours Reviewed on: 17th February 2026

Well thought out

Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026

Had no problems at all

Had no problems. The app works perfectly Reviewed on: 17th February 2026

Chase from Day One

I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that time and the easy to use app makes for a great service Reviewed on: 17th February 2026

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