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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44261)

Really easy to set up and set up all my direct debit...

Really easy to set up and set up all my direct debits, i moved over from Natwest to chase and wish id done it sooner Reviewed on: 17th April 2025

Very easy to set up accounts and use the app.

Very easy to set up accounts and use the app. Good rates of interest and options for current account users Reviewed on: 17th April 2025

Very seamless service and easy to use

Very seamless service and easy to use Reviewed on: 17th April 2025

The APP provided by Chase runs fast, has a simple in...

The APP provided by Chase runs fast, has a simple interface, reasonable function distribution, and can also check TU letters and reports. It provides free debit cards. It is my favorite bank and I will continue to use it. Reviewed on: 17th April 2025

Fab online bank, excellent service and customer bene...

Fab online bank, excellent service and customer benefits Reviewed on: 17th April 2025

Great App and nice extra touches

Great App and nice extra touches to earn a bit more Reviewed on: 17th April 2025

Just loving it!

Just loving it! So easy to use. Safe without not having too much details on the card. Customer service. Just everything. Reviewed on: 17th April 2025

I can give you an example, I recently had a problem...

I can give you an example, I recently had a problem with a third party taking money from an order that I cancelled. Chase customer service was so patient with me. They assured me that as soon as the transaction was finalised, they would rectify the problem. I do not regret banking with Chase at all! Reviewed on: 17th April 2025

Chase Bank’s current account is a great choice.

Chase Bank’s current account is a great choice. There are no monthly fees and you get a great cash back incentive along with the accompanied savings account with the 1.75% AER boost. The app is simple to use for checking balances and making transfers. Customer service is generally helpful and overall, it’s a reliable account. Reviewed on: 17th April 2025

Fantastic bank

Great bank, great service & great & very friendly staff. Reviewed on: 17th April 2025

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