Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 39,680 reviews, last reviewed 25th Feb 2025
11806% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up, easy to use, like the notification f... Easy to set up, easy to use, like the notification for pending payments, easy I set up and move into savings account Reviewed on: 24th February 2025
Rebecca's avatar
Rebecca

Latest lowest rating:

2

Fees can be reduced Great for traditional banking needs but the fees are very high when compared to new digital banks like Monzo Reviewed on: 25th February 2025
Sofya's avatar
Sofya

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39680)

Review of the Chase Bank, Current Account:

great bank, great app, great rewards

5
great bank, great app, great rewards Reviewed on: 15th February 2024

Amazing bank with very helpful staff when you call.

5
Amazing bank with very helpful staff when you call. Easy to sign up and access at anytime of the day or night. Reviewed on: 6th February 2025

Easy to use App and excellent customer service

5
Easy to use straightforward App with everything I need on a day to day basis clear and accessible. When I have needed customer service I have always spoken to a real person, who knows what they are talking about, and without waiting in a long queue. 10/10 for customer service. Reviewed on: 6th February 2025

I have found the Chase Card a life saver when travel...

5
I have found the Chase Card a life saver when travelling. The App is so easy to use to pay in money & to move money between accounts.Setting up the account was a little difficult due to taking a photo of myself as I wear glasses which caused a problem but that may have been down to my lack of ability on taking photos & technology. Reviewed on: 6th February 2025

Best of the best

5
Online service is great, phone support brilliant, great rates Reviewed on: 6th February 2025

Great bank

5
Best current account, great cash back Reviewed on: 6th February 2025

Quick to update me with any transactions.

5
Quick to update me with any transactions. Notifications come through quicker than other banks. Their chatbot is useful. I feel safe banking with them. Having free banking abroad was my primary reason for banking with chase but their account offers so much more. Reviewed on: 6th February 2025

Wouldn’t use anyone else now!

5
Since using chase i have not been more impressed, the service, the quality of the app is faultless Reviewed on: 6th February 2025

Superb customer service, super quick response time

5
Superb customer service, super quick response time Reviewed on: 6th February 2025

Just how a bank should be.

5
Just how a bank should be. Easy to use Reviewed on: 6th February 2025

Easy to use app.

5
Easy to use app. Best for saving for different things. Easy to open up a account. Reviewed on: 6th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products