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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43821 reviews)

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4.95

Based on 43,821 reviews, last reviewed 15th Mar 2025

23362% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls h... Read more Reviewed on: 15th March 2025

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43821)

Review of the Chase Bank, Current Account:

Excellent customer service and extremely easy to use...

Excellent customer service and extremely easy to use app Reviewed on: 15th February 2024

Very fast in responding to queries.

Very fast in responding to queries. Reviewed on: 7th March 2025

Thanks, but it's time to move on now

I've been with Chase several years as they've always been a market leader, but they've now downgraded the benefits (cashback and interest rates) to the point where I will be looking for a better account now Reviewed on: 7th March 2025

I have been customre for a while now and it's safe t...

I have been customre for a while now and it's safe to say it's easy to operat and so far no complications when dealing with changes to account. Reviewed on: 7th March 2025

Customer service is BRILLIANT!

Customer service is BRILLIANT!!! Very safe account to use and notifications of account use is straight away. Very happy customer Reviewed on: 7th March 2025

Since opening my account I have found managing my mo...

Since opening my account I have found managing my money so much easier. it’s simple to set up savings pots, there’s a roundup feature and they have a good interest rate and it’s nice to be rewarded with cashback on spending too. Reviewed on: 7th March 2025

1% cashback on purchases, up to £15 per month

1% cashback on purchases, up to £15 per month Reviewed on: 7th March 2025

Such as easy app to navigate unlike Monzo.

Such as easy app to navigate unlike Monzo. Always available, great notification Reviewed on: 6th March 2025

Simple and rewarding banking

The online only bank account is very easy to open and to link to numerous customised savings accounts. Then there is the cash back and round up schemes both of which encourage a savings habit. Reviewed on: 6th March 2025

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Customer services are excellent

Lost my phone and had to speak to customer services. They were so helpful sorting out detaching the app from my phone and ensuring it was secure. Reviewed on: 6th March 2025

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