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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39638 reviews)

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4.95

Based on 39,637 reviews, last reviewed 13th Feb 2025

12359% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The app is so easy to use, customer service is excel... The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39638)

Review of the Chase Bank, Current Account:

Customer focused

Good customer service, brilliant little app, secure debit card. Reviewed on: 17th March 2023

Quick response, useful features

Always quick to respond to queries in the app, and very helpful. Lots of useful little features such as the currency converter and the ability to see where your money has been spent - and to compare to previous months Reviewed on: 8th February 2025

Chase app is easy to use and it offers round-up and...

Chase app is easy to use and it offers round-up and cashback, making it my number one current account. Reviewed on: 8th February 2025

I really like the budget feature and spend analysis.

I really like the budget feature and spend analysis. Also the fact that you can download to CSV is great. Reviewed on: 8th February 2025

Flexible banking but inconvenient

It's easy to use, handy, smart appreance & free of cost to use in abroad! However, paper money can not be handed to the counter & vica versa that is inconvenient! Reviewed on: 8th February 2025

excellent service, efficient to fix the errors

excellent service, efficient to fix the errors Reviewed on: 8th February 2025

Great customer service of you have a problem.

Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navigate. Reviewed on: 8th February 2025

app is the easiest to use

app is the easiest to use with more features than others Reviewed on: 8th February 2025

speedy record of expense

speedy notification of what I have just spent with details of shop and amount spent Reviewed on: 8th February 2025

Flexible banking at its best - having all of my acco...

Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

Overall a good service and easy to use

Overall a good service and easy to use Reviewed on: 8th February 2025

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