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Churchill Insurance: Home Insurance reviews

Name: Home Insurance
Rating: 4.25 (154 reviews)

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4.11

Based on 154 reviews, last reviewed 15th Oct 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

19%

10%

Latest highest rating:

5

Water leak Had two severe water leaks in the garden. Churchill arranged everything. The contractors were quick, efficient and left the garden as good as it was b... Read more Reviewed on: 15th October 2024

Latest lowest rating:

1

Churchill home insurance review Take over a month to even look at claim, then handlers (who all seem to work part time) hide from you, never answer phone and lie about trying to con... Read more Reviewed on: 14th February 2024

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About this product

As a homeowner, finding a robust home insurance policy from a reputable provider is vital. Your home is likely your biggest asset, so it makes sense to protect it. At Smart Money People, we collect Churchill home insurance reviews to help you make an informed decision. Find out what genuine policyholders have to say about their experience with Churchill.

Churchill offers combined buildings and contents insurance policies. Choose your level of cover with Home Insurance and Home Plus. A variety of extras can be added to the Home Insurance policy such as accidental damage cover and family legal protection. Home Plus includes all of the additional extras as standard.

If Churchill home insurance sounds right for you, read our reviews to find out more. Learn how satisfied existing customers were with the cost of their premium. Find out how smooth the claims process is. Gain more information on the different levels of cover, and whether the additional add-ons are worthwhile. Read our Churchill home insurance reviews to make an informed decision on your next provider.

Have you had a home insurance policy with Churchill? Did you opt for Home Insurance or Home Plus, and were you satisfied with your decision? Would you say your premium was reasonably priced? Did you have any experience with Churchill’s customer service? Did you need to make a claim, and if so, how was it handled? Did you encounter any unexpected costs?

Whether good or bad, write a Churchill home insurance review today. Together, we can help people like you make better decisions.

Churchill Insurance Home Insurance reviews (154)

Review of the Churchill Insurance, Home Insurance:

Are existing customers treated fairly?

When my home and contents cover came up for renewal I was horrified that the premium had gone up by over 35% so we did some research for better offers. Using the same data we discovered that insuring house and contents separately was much cheaper than doing them together. Churchill also told me on the phone that if I went elsewhere then I would get a better offer next year! In the end we have re-insured partly with Churchill and gone elsewhere for the contents saving us nearly £90 overall. Reviewed on: 27th August 2023

Liable

Fair market, treating customers with best deals Reviewed on: 4th April 2023

No fuss payout

We got a bike stolen off a car rack in broard daylight. It was not itemised on out insurance but they paid up the maximum for an un-itemised bike without a fuss Reviewed on: 10th October 2022

Stable pricing

Many years with this company. Fair price increases and appear to be competitive. Reviewed on: 9th October 2022

the most corrupt liar cheater and money grabber people please beawre of and believe me dont ever insured with thid cheater otherwise you will regret it we disabled suffered 4 months and were not help

the liar cheater money grabber insurance penny neil money grabber CEO shame on them Reviewed on: 8th September 2022

Would I recommend Churchill Insurance? Ohh, yesss!

We’ve been using Churchill for our contents insurance for the last three years. Not only are they by far the most competitively priced on the market, but the customer service we have received when we needed to notify them of changes (like when we got CCTV fitted, or upgraded our alarm system) was excellent. Their staff are knowledgeable, polite and helpful. We have recommended them to several family members and friends already who have all been very pleased with their cover, policy price and service received. Reviewed on: 16th August 2022

Terrible service

Utter usless! Claimed for a damaged tablet and 2 months, still waiting for a solution. They expect for someone to be at home all day on a given day, no evenings or weekends for collection of item. Basically loose a day of work for that!! Reviewed on: 27th July 2022

No one answers the phone for Home insurance renewal.

Waited over 30minutes and gave up. Called back the next day and still the same. No one answers. jsut automated message. What is going on? Premium up by 38%! stupidly crazy. confused gave me 30% cheaper price than what their renewal was- so cancelled and re-done online. Not happy. Poor service. Reviewed on: 22nd July 2022

churcill home insurance is the most liar/cheater insurance on the planet

very bad experience still waiting for the job to be completed by Churchill I reported on 15th April 2022 Pennyjames and Neilchurchill so called ceo are hiding when customer claims both of them are interested only in grabing people's money. I shall not let them get away with our hard earning money no way. this is a disabled home and they give us so much stress and harrassment. Penny james if you are not capable to provide the service then refund our money because I shall not let you Pennyjames to get away with my money and hiding so refund our money. the most liar/cheater insirance I have come across. I will spread this in the whole community to make them aware... Reviewed on: 21st June 2022

Appalling service

Impossible to get an answer on any of the supposedly 'customer care' lines. Do not under any circumstances purchase a policy from this company unless you are prepared to commit to them for life! Reviewed on: 9th June 2022

MY WORST EXPERIENCE EVER WITH AN INSURANCE COMPANY

My home insurance renewal quote was 35% up on the previous year and there was absolutely no coming or going with the agent. I have never had a claim in 60 years so this rather goes against what the ombudsman says about customer protection. The result is that despite having insured home and family cars with Churchill I will never use the company again. Reviewed on: 14th May 2022

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