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Churchill Insurance: Home insurance reviews

4.05
Based on 157 reviews, last reviewed 14th Aug 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

5

A very positive experience all round. Today I dealt with a delightful lady called Jayne who was so very patient helpful and knowledgeable. She explained everything very clearly in relation... Read more Reviewed on: 14th August 2025
Beverley 's avatar
Beverley

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S

About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (157)

great price

5
i would recommend these as had great prices and a high level of cover and i would use again for other insurance needs Reviewed on: 7th November 2015

helpful

3
A very helpful company. Always on hand for advise, will beat most other companies for insurance quotes. Reviewed on: 5th November 2015

good to renew

4
easy to renew this insurance as the price was competitive. all documents arrived swiftly Reviewed on: 27th August 2015

good

4
I have been with Churchill for the last 3 years. Despite always looking on price comparison sites when I get the renewal quote from them they usually come out cheapest or the price difference is so small that it is not worth changing Reviewed on: 26th August 2015

Excellent switching service

5
I switched from Aviva to Churchill for my home insurance. I had never changed house insurance providers for over 10 years but my premium was going up and up yet I had not claimed. I decided to try Churchill after seeing an advert on the television. I rang them up and the lovely lady quoted me half the price I was currently paying! It was an easy switch and I would recommend them Reviewed on: 24th April 2015

No Problems

4
I bought this insurance through an online comparison site. I find that these can often be a slow process but, to my surprise this time was relatively simple. After purchase I received a call from Churchill customer services to check that everything went accordingly and that I experienced no problems. At the time I bought some add on features. This process was very quick and easy. The customer service I received was second to none and the prices were very competitive. I would recommend this company Reviewed on: 26th March 2015

Great customer service

4
I would recommend Churchill as an insurance company. Good value for money and although I have not had much reason to contact them, when I have the customer service has been great. Would use them for other insurance as well in the future Reviewed on: 24th March 2015

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