Smart Money People Logo
Go to business site
Share this page
Link copied

Churchill Insurance: Home insurance reviews

View other Churchill Insurance products
3.96
Based on 164 reviews, last reviewed 7th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
12%

Latest highest rating:

5

Would Totally Recommend I recently renewed my Home Insurance with Churchill and was pleasantly surprised to see that they allow returning customers to view offers normally ai... Read more Reviewed on: 7th March 2026
Clare's avatar
Clare

Latest lowest rating:

1

Churchill do not allow existing customers to call them. Just joined Churchill. One month in and I wanted to speak to them about adding my son with a provisional licence to the policy, as doing it through th... Read more Reviewed on: 2nd March 2026
PHILIP H's avatar
PHILIP H
Read all reviews Write a review

About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Review Churchill Insurance: Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Churchill Insurance Home insurance reviews (164)

Held to ransom

1
They're charging me almost £70 to cancel my policy. I have been with them years, loyally renewed, never had a discount, never made a claim. They have had hundreds from me and this is how you get treated when you're forced to cancel because of their rip off outrageous prices they think they can get away with from people who loyally renew. Disgusting. Their customer advisors couldn't care less. They just parrot the company line. Will never use again. Will let everyone know how they treat customers Reviewed on: 20th February 2019
Melanie 's avatar
Melanie

Helpful

4
I rang to ask exactly what the policy covered and they were super helpful and very friendly Reviewed on: 22nd September 2018
Lindsey Loughtman's avatar
Lindsey Loughtman

Really good service

5
Great service and low prices. The policy was really easy to set up Reviewed on: 6th September 2018
Smith's avatar
Smith

Good service

4
Has no problems, easy renewal, well explained. Reviewed on: 4th September 2018
Kay's avatar
Kay

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move I have made.Excellent service and a very good product. Would recommend to anyone. Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

would recommend

4
No problems, would use them again Reviewed on: 8th September 2017
Clare Grant's avatar
Clare Grant

fantastic, quality customer service

5
every time I have needed to call up customer services I have been blown over by the service I have received. The staff have patience and are lovely, nothing is too much work. Reviewed on: 4th September 2017
Lindsey Bray's avatar
Lindsey Bray

Always easy

4
I have never had a problem with churchill. They were helpful and put me and my family up in a hotel when our kitchen roof fell through and our claim was dealt with efficiently Reviewed on: 2nd September 2017
Samantha squires's avatar
Samantha squires

Great customer service, competitive price

4
Churchill Insurance have been a great choice for me, very competitive price and when I called the customer service, I did not have to wait for a response. Would definitely recommend Reviewed on: 7th August 2017
Daniela Eigner's avatar
Daniela Eigner

Do you have a different Churchill Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Churchill Insurance?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill