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Churchill Insurance: Home insurance reviews

View other Churchill Insurance products
4.12
Based on 161 reviews, last reviewed 8th Sep 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
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11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025
JMC's avatar
JMC

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S
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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (161)

Good service

4
Has no problems, easy renewal, well explained. Reviewed on: 4th September 2018
Kay's avatar
Kay

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move I have made.Excellent service and a very good product. Would recommend to anyone. Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

would recommend

4
No problems, would use them again Reviewed on: 8th September 2017
Clare Grant's avatar
Clare Grant

fantastic, quality customer service

5
every time I have needed to call up customer services I have been blown over by the service I have received. The staff have patience and are lovely, nothing is too much work. Reviewed on: 4th September 2017
Lindsey Bray's avatar
Lindsey Bray

Always easy

4
I have never had a problem with churchill. They were helpful and put me and my family up in a hotel when our kitchen roof fell through and our claim was dealt with efficiently Reviewed on: 2nd September 2017
Samantha squires's avatar
Samantha squires

Great customer service, competitive price

4
Churchill Insurance have been a great choice for me, very competitive price and when I called the customer service, I did not have to wait for a response. Would definitely recommend Reviewed on: 7th August 2017
Daniela Eigner's avatar
Daniela Eigner

Okay, but a price hike.

3
They are okay, but I've never claimed. They put my price up every year, no loyalty is taken into consideration. Time for a change. Reviewed on: 7th August 2017
Lynne McFadyen 's avatar
Lynne McFadyen

Efficient and easy to deal with

4
In late 2016 I changed my home insurance company and after quite a bit of research chose Churchill.I found their staff pleasant, helpful,efficient,easy to deal with and their insurance which covers a lot seems to be good value for money. Reviewed on: 27th July 2017
Marie Blanc's avatar
Marie Blanc

Very Professional

4
Staff here are very on-the-ball and aware of each individual customer's needs. I found it easy to explain what cover I needed and the whole experience was very pleasant and I received exactly what I wanted. Reviewed on: 17th July 2017
Alice O'Neill's avatar
Alice O'Neill

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