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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 3.96 (164 reviews)

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3.96

Based on 164 reviews, last reviewed 7th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

19%

12%

Latest highest rating:

5

Would Totally Recommend I recently renewed my Home Insurance with Churchill and was pleasantly surprised to see that they allow returning customers to view offers normally ai... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Churchill do not allow existing customers to call them. Just joined Churchill. One month in and I wanted to speak to them about adding my son with a provisional licence to the policy, as doing it through th... Read more Reviewed on: 2nd March 2026

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (164)

Okay, but a price hike.

They are okay, but I've never claimed. They put my price up every year, no loyalty is taken into consideration. Time for a change. Reviewed on: 7th August 2017

Efficient and easy to deal with

In late 2016 I changed my home insurance company and after quite a bit of research chose Churchill.I found their staff pleasant, helpful,efficient,easy to deal with and their insurance which covers a lot seems to be good value for money. Reviewed on: 27th July 2017

Very Professional

Staff here are very on-the-ball and aware of each individual customer's needs. I found it easy to explain what cover I needed and the whole experience was very pleasant and I received exactly what I wanted. Reviewed on: 17th July 2017

So supportive and easy to use

We had a disaster a pipe broke and water seeped up through the wooden floor, I rang to ask for advice , such an easy system, straight away I was assured in clear terms how the claim would go and what I was covered for all I had to do Was send a video to the company of the leaking pipe and within hours I had received confirmation that all would be paid for. We had a worry that you could no longer get the flooring to replace and they sourced similar for us. A stressful situation made so simple by amazing support Reviewed on: 15th July 2017

Good price!

Was looking for the contest insurance and Churcill came out to be the best deal for the money! Reviewed on: 31st May 2017

Continuing Good value

As always I was disappointed with quite a steep rise in premium at renewal time, but I phoned and discussed it with them and got the premium down to roughly what it had been the previous year... which is good value from a leading firm Reviewed on: 9th October 2016

Great Service Great Price

my old insurance company quoted me double the price for my home insurance due to my house being in a flood risk area - I live 10 mins away from the river, great customer service! Reviewed on: 9th October 2016

Simply the best

One of the cheapest home quotes and often giving away free gifts if policies are taken within a specific time frame :o) Reviewed on: 12th September 2016

Helpful & Efficient

Resolved quickly and call centre staff friendly & efficient Reviewed on: 10th September 2016

top insurers

no hassle no problems, easy to deal with. Reviewed on: 9th September 2016

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