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Churchill Insurance: Home insurance reviews

4.12
Based on 161 reviews, last reviewed 8th Sep 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025
JMC's avatar
JMC

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S

About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (161)

So supportive and easy to use

5
We had a disaster a pipe broke and water seeped up through the wooden floor, I rang to ask for advice , such an easy system, straight away I was assured in clear terms how the claim would go and what I was covered for all I had to do Was send a video to the company of the leaking pipe and within hours I had received confirmation that all would be paid for. We had a worry that you could no longer get the flooring to replace and they sourced similar for us. A stressful situation made so simple by amazing support Reviewed on: 15th July 2017

Good price!

4
Was looking for the contest insurance and Churcill came out to be the best deal for the money! Reviewed on: 31st May 2017

Continuing Good value

4
As always I was disappointed with quite a steep rise in premium at renewal time, but I phoned and discussed it with them and got the premium down to roughly what it had been the previous year... which is good value from a leading firm Reviewed on: 9th October 2016

Great Service Great Price

5
my old insurance company quoted me double the price for my home insurance due to my house being in a flood risk area - I live 10 mins away from the river, great customer service! Reviewed on: 9th October 2016

Simply the best

5
One of the cheapest home quotes and often giving away free gifts if policies are taken within a specific time frame :o) Reviewed on: 12th September 2016

Helpful & Efficient

4
Resolved quickly and call centre staff friendly & efficient Reviewed on: 10th September 2016

top insurers

5
no hassle no problems, easy to deal with. Reviewed on: 9th September 2016

great service

5
had a bad flood in hoyse churchill home insurance where very helpful and was dealt with quickly Reviewed on: 4th August 2016

what i think

3
very good prices with a lot to offer to their customers Reviewed on: 3rd August 2016

Home insurance

5
Very good company cheap home insurance.Good customer service. Reviewed on: 1st August 2016

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