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Churchill Insurance: Home insurance reviews

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4.05
Based on 157 reviews, last reviewed 14th Aug 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

5

A very positive experience all round. Today I dealt with a delightful lady called Jayne who was so very patient helpful and knowledgeable. She explained everything very clearly in relation... Read more Reviewed on: 14th August 2025
Beverley 's avatar
Beverley

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S
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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (157)

house break in

4
good response to the break in fast replacement of stolen items ,exterior door window jewellery Reviewed on: 17th July 2019
richard coale's avatar
richard coale

Very helpful

5
I needed to personalise my insurance and the person on the phone was so helpful and made the process very easy. Reviewed on: 9th July 2019
Topoptom's avatar
Topoptom

Easy setup without tons of questions

4
They offer a good price for my home and contents and they don't ask tons of questions like some do about every type of lock you have. I was happy to renew with them Reviewed on: 21st June 2019
MT's avatar
MT

Held to ransom

1
They're charging me almost £70 to cancel my policy. I have been with them years, loyally renewed, never had a discount, never made a claim. They have had hundreds from me and this is how you get treated when you're forced to cancel because of their rip off outrageous prices they think they can get away with from people who loyally renew. Disgusting. Their customer advisors couldn't care less. They just parrot the company line. Will never use again. Will let everyone know how they treat customers Reviewed on: 20th February 2019
Melanie 's avatar
Melanie

Helpful

4
I rang to ask exactly what the policy covered and they were super helpful and very friendly Reviewed on: 22nd September 2018
Lindsey Loughtman's avatar
Lindsey Loughtman

Really good service

5
Great service and low prices. The policy was really easy to set up Reviewed on: 6th September 2018
Smith's avatar
Smith

Good service

4
Has no problems, easy renewal, well explained. Reviewed on: 4th September 2018
Kay's avatar
Kay

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move I have made.Excellent service and a very good product. Would recommend to anyone. Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

Home Insurance

5
Switching to Churchill for my Home and Contents Insurance is the best move Reviewed on: 20th September 2017
Arthur Smith's avatar
Arthur Smith

would recommend

4
No problems, would use them again Reviewed on: 8th September 2017
Clare Grant's avatar
Clare Grant

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