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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 4.24 (161 reviews)

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4.12

Based on 161 reviews, last reviewed 8th Sep 2025

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

19%

11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (161)

Garry r

Everyone tells you how cheap they have paid by going on comparison sites, it’s not always about the price it’s more about piece of mind with my policy Reviewed on: 9th August 2019

Good service

Made a claim and it was dealt with very efficiently Reviewed on: 8th August 2019

Excellent Service

I had a burglary at my home in October 2017 and Churchill settled my claim very quickly and efficiently. I further had a 'non fault' vehicle accident in September 2018 and again, once evidence provided to Churchill, was met with a quick settlement of my claim Reviewed on: 8th August 2019

Very pleasant staff good customer service

Was with Churchill for many years before free insurance was offered when buying new car. Was happy to return to Churchill and will enjoy being with them once again Reviewed on: 7th August 2019

house break in

good response to the break in fast replacement of stolen items ,exterior door window jewellery Reviewed on: 17th July 2019

Very helpful

I needed to personalise my insurance and the person on the phone was so helpful and made the process very easy. Reviewed on: 9th July 2019

Easy setup without tons of questions

They offer a good price for my home and contents and they don't ask tons of questions like some do about every type of lock you have. I was happy to renew with them Reviewed on: 21st June 2019

Held to ransom

They're charging me almost £70 to cancel my policy. I have been with them years, loyally renewed, never had a discount, never made a claim. They have had hundreds from me and this is how you get treated when you're forced to cancel because of their rip off outrageous prices they think they can get away with from people who loyally renew. Disgusting. Their customer advisors couldn't care less. They just parrot the company line. Will never use again. Will let everyone know how they treat customers Reviewed on: 20th February 2019

Helpful

I rang to ask exactly what the policy covered and they were super helpful and very friendly Reviewed on: 22nd September 2018

Really good service

Great service and low prices. The policy was really easy to set up Reviewed on: 6th September 2018

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