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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 4.23 (157 reviews)

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4.05

Based on 157 reviews, last reviewed 14th Aug 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

19%

11%

Latest highest rating:

5

A very positive experience all round. Today I dealt with a delightful lady called Jayne who was so very patient helpful and knowledgeable. She explained everything very clearly in relation... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (157)

Excellent, well informed and efficient service

Staff have always without exception been helpful, friendly, polite and well informed, able to do what I needed. Superb, thank you! Reviewed on: 13th August 2019

Trusted company

Competative prices from a trusted company. Great cover for the prices. The website is easy to understand and use. Easy to find the insurance cover you require. Not been with them long but an imagine a great customer service and reliable. Reviewed on: 13th August 2019

Ease of getting my Home Insurance.

I found my experience of getting the quot easy and they gave information for the extra protection like accident cover very helpful and it was not as expencive as I though it would be. Reviewed on: 13th August 2019

Efficient, friendly and competitive

I insure my car and my house with Churchill and find them to be very friendly, helpful and competitive Reviewed on: 13th August 2019

Inflated policies

Bit disappointed with the increase of the premium, but just have to accept the increase for this year. Reviewed on: 12th August 2019

Excellent

Easy to use. Great price. Easy to understand site and paper work sent. Reviewed on: 12th August 2019

Home insurance to suit our needs.

Lengthy form filling resulting in purchase of policy from Churchill. Reviewed on: 12th August 2019

Great

Price and cover are great value Reviewed on: 12th August 2019

Excellent, comprehensive policy

It was so easy to see exactly what cover was offered and the price for the product. I trust the Churchill name so I was happy to purchase from them even though they were not the cheapest on the price comparison site I used. Reviewed on: 12th August 2019

Excellent service on the telephone

I was for leaving for a cheaper policy with the same cover but was happy to pay a littlebit more for Churchill after conversation on the phone but it was reducedfrom the original quote Reviewed on: 11th August 2019

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