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Churchill Insurance: Home insurance reviews

Name: Home insurance
Rating: 4.23 (157 reviews)

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4.05

Based on 157 reviews, last reviewed 14th Aug 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

19%

11%

Latest highest rating:

5

A very positive experience all round. Today I dealt with a delightful lady called Jayne who was so very patient helpful and knowledgeable. She explained everything very clearly in relation... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025

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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (157)

Great value

Great value insurance With a brand leader Reviewed on: 11th August 2019

Churchill you absolutely rock!

The whole Churchill experience is perfect. The well trained staff, the pricing and the comprehensive cover. They make me feel safe, secure and properly looked after Reviewed on: 10th August 2019

Brilliant

Website was easy to use, price was very good and policy covered everything we needed plus more. Reviewed on: 10th August 2019

Excellent customer service staff

Easy to renew. Discount given. Comprehensive policy. Knowledgeable staff in England. Prices competitive Reviewed on: 9th August 2019

Insurance one call away & you speak to a person not a machine or buttons

Done very quickly people on the phone not machine better all in one phone call Reviewed on: 9th August 2019

Quick and efficent

Contacted Churchill to amend my policy , found it very easy and quick and efficient to do this and the advisor was clear and explained all my needs would recommend Reviewed on: 9th August 2019

Garry r

Everyone tells you how cheap they have paid by going on comparison sites, it’s not always about the price it’s more about piece of mind with my policy Reviewed on: 9th August 2019

Good service

Made a claim and it was dealt with very efficiently Reviewed on: 8th August 2019

Excellent Service

I had a burglary at my home in October 2017 and Churchill settled my claim very quickly and efficiently. I further had a 'non fault' vehicle accident in September 2018 and again, once evidence provided to Churchill, was met with a quick settlement of my claim Reviewed on: 8th August 2019

Very pleasant staff good customer service

Was with Churchill for many years before free insurance was offered when buying new car. Was happy to return to Churchill and will enjoy being with them once again Reviewed on: 7th August 2019

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