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Churchill Insurance: Home insurance reviews

View other Churchill Insurance products
4.03
Based on 162 reviews, last reviewed 2nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025
JMC's avatar
JMC

Latest lowest rating:

1

CATASTROPHIC INCOMPETENCE AND PRESSURE TACTICS ​I am a NON-FAULT customer, yet the claims process with Churchill has been appalling and indicative of deliberate tactics to discourage me from pursui... Read more Reviewed on: 2nd December 2025
Maciej O's avatar
Maciej O
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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (162)

Excellent

5
Easy to use. Great price. Easy to understand site and paper work sent. Reviewed on: 12th August 2019
Lesley Chalk's avatar
Lesley Chalk

Home insurance to suit our needs.

4
Lengthy form filling resulting in purchase of policy from Churchill. Reviewed on: 12th August 2019
James Bruce's avatar
James Bruce

Great

5
Price and cover are great value Reviewed on: 12th August 2019
Amanda 's avatar
Amanda

Excellent, comprehensive policy

5
It was so easy to see exactly what cover was offered and the price for the product. I trust the Churchill name so I was happy to purchase from them even though they were not the cheapest on the price comparison site I used. Reviewed on: 12th August 2019
Christine Stafford's avatar
Christine Stafford

Excellent service on the telephone

4
I was for leaving for a cheaper policy with the same cover but was happy to pay a littlebit more for Churchill after conversation on the phone but it was reducedfrom the original quote Reviewed on: 11th August 2019
Ambrose McCollum's avatar
Ambrose McCollum

Great value

5
Great value insurance With a brand leader Reviewed on: 11th August 2019
Shuey's avatar
Shuey

Churchill you absolutely rock!

5
The whole Churchill experience is perfect. The well trained staff, the pricing and the comprehensive cover. They make me feel safe, secure and properly looked after Reviewed on: 10th August 2019
Donna Linsey 's avatar
Donna Linsey

Brilliant

5
Website was easy to use, price was very good and policy covered everything we needed plus more. Reviewed on: 10th August 2019
SarahEllen's avatar
SarahEllen

Excellent customer service staff

5
Easy to renew. Discount given. Comprehensive policy. Knowledgeable staff in England. Prices competitive Reviewed on: 9th August 2019
Maureen Brown's avatar
Maureen Brown

Insurance one call away & you speak to a person not a machine or buttons

5
Done very quickly people on the phone not machine better all in one phone call Reviewed on: 9th August 2019
Angela Murray's avatar
Angela Murray

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