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Close Brothers Savings: Savings reviews

4.86
Based on 2,481 reviews, last reviewed 26th May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2481)

Review of the Close Brothers Savings, Savings:

efficient and competitive

5
Simple to set up, simple to access and great competitive rates. Really happy Reviewed on: 19th April 2024

Very good savings account, with a good rate

5
Very good savings account, with a good rate Reviewed on: 12th April 2024

A truly customer-focused bank

5
The opening of the account process was very, very easy. The advice that I was given with regard to getting the most competitive rate doe my circumstances was also spot-on & wholly transparent. Reviewed on: 12th April 2024

Very easy to set up and work with

5
Very easy to set up and work with Reviewed on: 12th April 2024

All done on-line and couldn't have been easier.

5
All done on-line and couldn't have been easier. Also a very competitive rate. Considering I hadn't been a customer before but was well aware of Close brothers reputation for good rates it was all simple. Reviewed on: 12th April 2024

Happy Saver

5
Good service and helpful on the phone. There was technical glitch their end but it was sorted quickly Reviewed on: 12th April 2024

Good rates & excellent customer service

5
I recently moved some savings into Close Brothers as they offered a very competitive rate and a product which suited my needs. I had to ring to check some details and got through to speak with some very quickly. So far no issues at all. Very happy!. Reviewed on: 12th April 2024

Best Banking experience

5
Opened an account recently and the service was excellent. Good communication too. Reviewed on: 12th April 2024

This is a such a straight forward bank to work with.

5
This is a such a straight forward bank to work with. So much easier to set up an account than with any other bank I have used before. I needed to find somewhere I trust to put my savings and this bank came highly recommended. I'm so pleased I chose to set up my account with them! Reviewed on: 12th April 2024

Happy customers

5
My wife and I have had a savings account with Close Brothers for the last 4 years. The accounts are easy to open and keep track on how the savings are performing. Communication from Close Brothers is exactly what we want and need. Reviewed on: 12th April 2024

Good customer service.

4
Good customer service. They know how to deal with issues. The advisor I spoke to last time was very patient with me Reviewed on: 12th April 2024