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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,482 reviews, last reviewed 26th May 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to set up the account online with good website... Easy to set up the account online with good website and solid security Reviewed on: 26th May 2024
Sunshine 's avatar
Sunshine

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
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V cooke
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2482)

The best communication I have ever experienced.

5
All communication has been efficient, clear and customer service has been wholly impressive putting almost every other financial institution I have accounts with to shame. Well done Close Brothers. You stand out as operating at the highest standards. Reviewed on: 12th April 2024
Eve Hersov's avatar
Eve Hersov

efficient and professional

5
They do what they promised to, properly. Reviewed on: 12th April 2024
Gabriela B's avatar
Gabriela B

A great start so far

5
Since I have joined the bank, I have been impressed by the products, interest rates and customer service. A small admin problem I had was dealt with professionally and efficiently but in a friendly manner. Reviewed on: 12th April 2024
Matt R's avatar
Matt R

Great savings rates

5
Great savings rates and also easy to navigate web site - happy with the products and service provided so far. Reviewed on: 12th April 2024
TF's avatar
TF

All my questions were answered.

5
All my questions were answered. I felt confident enough to put my savings in their hands. Reviewed on: 12th April 2024
Virginia F Wilson's avatar
Virginia F Wilson

Great online account

5
Great website, easy to use and open account. Clear information and easy to access required info about accounts. Reviewed on: 12th April 2024
HLB's avatar
HLB

When investing in a close brothers isas the process...

5
When investing in a close brothers isas the process was very straightforward and smooth Reviewed on: 12th April 2024
William P's avatar
William P

A worthwhile investment for the future

4
A worthwhile investment for the future Reviewed on: 12th April 2024
dominic allum's avatar
dominic allum

Customer service could be better

5
Great interest rates. But your customer service is poor. When someone eventually answers the phone, I usually find them condescending and unfriendly. I spoke to a chap called Parvin when I first joined your bank and he spoke to me like I was an idiot. Reviewed on: 12th April 2024
JA's avatar
JA

Great interest rates!

5
Great interest rates! Was recommended the account by a friend. Reviewed on: 12th April 2024
Julie f's avatar
Julie f

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