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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2707 reviews)

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4.87

Based on 2,707 reviews, last reviewed 13th Feb 2025

20800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

A good experience Very easy to set up and transfer money Reviewed on: 13th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2707)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Excellent Customer Service

I am a repeat customer with Close Brothers because they offer great rates, the website is easy to use and they respond very quickly to queries. Reviewed on: 19th April 2024

Close Brothers

Offered competitive rate higher than current market rate on Cash ISA renewal, also able to add current year allowance. Good alternative as a challenger bank. Reviewed on: 19th April 2024

Good rates, dire info and service

Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account maturity options. Not good enough and puts thr customer to worry and time. Reviewed on: 18th April 2024

Promising savings accounts

My savings account was easy to set up and to the date of this review has been running smoothly Reviewed on: 16th April 2024

never had any problems with close brothers

never had any problems with close brothers Reviewed on: 16th April 2024

A satisfied customer

Am kept well informed. A sensible rate of interest. terms are clear Reviewed on: 16th April 2024

Very clear and helpful

Very clear and helpful informations, easy to navigate and create an account. Reviewed on: 16th April 2024

A personal touch

I first encountered Close Bros when acting as executor for my mothers estate. It was a pleasant experience dealing with a "person" (rather than a "bot"), who guided me through the various processes. My wife and I have since opened savings accounts with Close Bros. Reviewed on: 16th April 2024

Great rates.

Great rates. Easy access and login. Reviewed on: 15th April 2024

great website simple to use great data

great website simple to use great data Reviewed on: 15th April 2024

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