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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2713 reviews)

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4.86

Based on 2,713 reviews, last reviewed 24th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

No problems encountered. No problems encountered. Certainly not among the first institutions to reduce rates and when it did happen it was a moderate decrease. Reviewed on: 24th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2713)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Easily arranged and operated on line banking

Easily arranged and operated on line banking Reviewed on: 12th April 2024

Happy investor.

Haven't had any problems so have had little contact with Customer Services but found the website informative and easy to navigate. Always kept up to date with changes so happy with my account. Would be great to access it via an app though. Reviewed on: 12th April 2024

Great company

My partner told me to get in touch with Close Brothers as he has invested with them and told me they were good. I was not disappointed I applied for a ISA and was accepted with a great interest rate. Close Brothers made it so easy and as I am getting older, they were wonderful nothing was too much trouble. Felt very confident about it all. Reviewed on: 12th April 2024

Efficient, quick service, clear information

Efficient, quick service, clear information, easy to apply, great rates Reviewed on: 12th April 2024

Very straightforward to open an account with Close B...

Very straightforward to open an account with Close Brothers Reviewed on: 12th April 2024

Reliable and trusted

we have used Close Brothers several times and they always deliver what they promise and keep us up to date Reviewed on: 12th April 2024

Good customer service and rates of interest.

Good customer service and rates of interest. Quick responses and advicenote. Reviewed on: 12th April 2024

Straightforward and efficient.

Whenever I have felt a need to contact Close Bros regarding any query, they have been easy to get hold of, and have dealt quickly and efficiently in resolving my issues. In particular they were very helpful when I was transferring ISAs from a third party provider, guiding through all the steps I needed to take so the process was straightforward. Reviewed on: 12th April 2024

Whole experience was very easy from start to finish.

Whole experience was very easy from start to finish. Reviewed on: 12th April 2024

Found easy to operate and rates comparable

Found easy to operate and rates comparable Reviewed on: 12th April 2024

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