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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.89 (4862 reviews)

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4.89

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Always kept well informed - particularly at maturity...

Always kept well informed - particularly at maturity time for a fixed rate bond, instructions regarding maturity clear and always confirmed. Reviewed on: 11th February 2026

Excellent performance with great service and good co...

Excellent performance with great service and good communication Reviewed on: 11th February 2026

Pofessional

Always very professional and excellent service Reviewed on: 11th February 2026

I have saved with close brothers for many years

I have saved with close brothers for many years and can highly recommend them Reviewed on: 11th February 2026

Could be more helpful

Not the most helpful............... Reviewed on: 11th February 2026

Excellent Savings Provider

Consistently good savings products, rates, admin and customer service. Reviewed on: 11th February 2026

good rate good service would use again

good rate good service would use again Reviewed on: 11th February 2026

Close Bros have always provided an excellent serviice.

Close Bros have always provided an excellent serviice. I have no hesitation in recommending them, and will continue to use their services in the future. Reviewed on: 11th February 2026

Always found them competent.

Always found them competent. Good products that have made us money. Reviewed on: 11th February 2026

Excellent ISA transfer service

I wanted to transfer a cash ISA to CB. Unfortunately i couldn't complete the transaction online due to them not being on CB's list. However, with some advice from the customer service team I was able to arrange the transfer by using a paper form & posting it. Reviewed on: 11th February 2026

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