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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.85 (2713 reviews)

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4.86

Based on 2,713 reviews, last reviewed 24th Feb 2025

21100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

No problems encountered. No problems encountered. Certainly not among the first institutions to reduce rates and when it did happen it was a moderate decrease. Reviewed on: 24th February 2025

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2713)

Review of the Close Brothers Savings, Savings:

Why Close Bros?

Spreading my saving among a wide range of banks while eschewing the long-established High St. providers, I came across CB and decided to check out their offerings. At that moment in time, their savings interest rates were among the class leaders so after performing some background checks, I decided to give them my business. An easy-to-use website, and better interest rates than many big-name institutions were sufficient incentive for me to entrust some of my savings with them and I expect to continue as a customer for the foreseeable future. Reviewed on: 10th March 2023

Very straightforward from start to finish.

Very straightforward from start to finish. Excellent customer service when giving my instructions. Reviewed on: 12th April 2024

Very efficient prompt and courteous service, rang ba...

Very efficient prompt and courteous service, rang back when they said they would. Very competitive interest rates on savings. The website is clear informative and user friendly too. Reviewed on: 12th April 2024

Swift, professional service

Good rate of interest. Quick to answer phone, & then knowledgeable, polite & helpful. Reviewed on: 12th April 2024

smooth setup Secuity seems a bit lightcompare...

very smooth setup Secuity seems a bit light compared to some banks but still gives trust Reviewed on: 12th April 2024

5 star close bros

easy to contact ,very polite ,good information when req Reviewed on: 12th April 2024

Competitive products and excellent customer service!

Competitive products and excellent customer service, combined with good communications, adds up to a great customer experience. Reviewed on: 12th April 2024

New account - very satisfied

Bought a two year ISA, which was the best rate available at the time. Very easy to set up an account, and the person I spoke with on the phone very helpful. Excellent email communications too, and confirmation by post. All very quick. Reviewed on: 12th April 2024

I opened a fixed term ISA with Close Bros.

I opened a fixed term ISA with Close Bros. The rate is good compared to other ISA providers and the process of opening the account was hasslefree. Reviewed on: 12th April 2024

V good savings product.

V good savings product. Easy website. Would recommend Reviewed on: 12th April 2024

Highly recommend Close Brother's for customer servic...

Highly recommend Close Brother's for customer service and excellent savings rates. Reviewed on: 12th April 2024

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