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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (378 reviews)

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3.99

Based on 378 reviews, last reviewed 14th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Provides good, trust worthy banking for everyone, fr... Provides good, trust worthy banking for everyone, from all different backgrounds and financial situations. Reviewed on: 14th January 2025

Latest lowest rating:

2

Not a lot positive about Co-op bank The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and ... Read more Reviewed on: 28th November 2024

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (378)

Review of the The Co-operative Bank, Current Account:

amazing

I have been with the co-op current account for years now and I would definitely recommend them as all the staff are friendly and welcoming and always happy to help Reviewed on: 28th March 2016

Great bank

Website is really easy to use, great customer ervice Reviewed on: 6th September 2019

coop current bank account

i have banked with the coop for decades, with no problems at all - i think, this speaks for itself, without any need for further comment xx Reviewed on: 11th July 2019

Good customer service

A thumbs up from me. Good customer service. Although not enough branches so have to travel quite far to go in branch. Reviewed on: 5th July 2019

Excellent bank!

Great customer service and always resolve any issues promptly. Reviewed on: 23rd June 2019

good customer service, monthly fee rather high

I'm happy with the current account from the Co-op, however the monthly fee is quite high and I never get to use the various "benefits" I'm paying for. Customer service is consistently good however, which is why I stick with the Co-op. I had previously banked with HSBC whose customer service was atrocious, so would never go back to them. Reviewed on: 9th June 2019

Good benefits with our current account

We pay a small monthly fee for our current account and this gives us world wide travel insurance, access to airport lounges and mobile phone insurance. This offers great value for money. Reviewed on: 5th May 2019

Old fashioned bank decent service

Friendly helpful knowlegeable staff Reviewed on: 15th April 2019

Simple and easy

easy to operate,basic bank account ,friendly,helpful staff on phone and in in branch Reviewed on: 9th February 2019

Friendly

Trusting and friendly. Great customer service! Reviewed on: 7th February 2019

Really friendly and hassle-free

They are always willing to help with any difficulties. Reviewed on: 20th January 2019

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