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Darlington Building Society: Savings reviews

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4.92
Based on 9,395 reviews, last reviewed 31st Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service, Simon was very helpful and provid... Excellent service, Simon was very helpful and provided easy to follow instructions and helpful advice. Reviewed on: 31st January 2025
KS's avatar
KS

Latest lowest rating:

1

In branch service review Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday. Reviewed on: 17th December 2024
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (9395)

Review of the Darlington Building Society, Savings:

Cockerton branch review

5
Always friendly and willing to help you Reviewed on: 18th January 2017
Anonymous's avatar
Anonymous

Excellent service, Simon was very helpful and provid...

5
Excellent service, Simon was very helpful and provided easy to follow instructions and helpful advice. Reviewed on: 31st January 2025
KS's avatar
KS

Disappointed with IT changes.

4
Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful, but the systems remain difficult to access and navigate which has been enormously frustrating and despite support from other members of my family it’s not been possible to resolve this. I’m 83 years old and working with your IT has been exasperating, however, your customer service staff particularly Simon have been excellent. Reviewed on: 27th January 2025
Phil 's avatar
Phil

Very professional and didn’t feel rushed.

5
Very professional and didn’t feel rushed. Talked through everything we needed Reviewed on: 22nd January 2025
sue's avatar
sue

Just wanted to discuss when my ISA would mature

5
Just wanted to discuss when my ISA would mature Reviewed on: 18th January 2025
Mark A's avatar
Mark A

Sent an email got a very fast response from Simon Mc...

5
Sent an email got a very fast response from Simon Mc Cabe . Very helpful and informative Thankyou Reviewed on: 16th January 2025
Lorraine 's avatar
Lorraine

Very helpful and thorough

5
The customer service team were very helpful and thorough. Reviewed on: 13th January 2025
Laura's avatar
Laura

Very helpful

5
Very helpful and patient in helping to navigate the website Reviewed on: 5th January 2025
Geraint Williams's avatar
Geraint Williams

In branch service review

5
Joanne was very helpful and very knowledgeable about different account available which helped me decide which accounts to go for. Reviewed on: 31st December 2024

In branch service review

5
Very helpful and informative throughout the appointment. Emily was very knowledgeable and this led to feeling confident to open two accounts. Reviewed on: 31st December 2024

In branch service review

5
Excellent service. All the information we needed was provided. First class. Reviewed on: 28th December 2024

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