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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (10098 reviews)

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4.92

Based on 10,098 reviews, last reviewed 31st Mar 2025

45% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

EVERYTHING WAS SIMPLE AND STRAIGHT FORWARD EVERYTHING WAS SIMPLE AND STRAIGHT FORWARD Reviewed on: 31st March 2025

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025

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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10098)

Review of the Darlington Building Society, Savings:

All the help I needed with an ISA

I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through the whole process of applying for an ISA online, and transferring funds from a previous ISA. Although it took a little while, he was very patient and polite, and guided me through the whole processes. Nothing was too much trouble, and he was able to advise me to move the funds from the previous ISA, which had a lower interest rate, in order to take advantage of the better interest rate in the new ISA. He also helped me to set up an online account so that I can easily keep track of the money I've invested with DBS. He was knowledgeable and very helpful. Top marks! Reviewed on: 20th March 2025

Staff are always very friendly and helpful

Staff are always very friendly and helpful Reviewed on: 27th March 2025

Its local and staffed by good people.

Its local and staffed by good people. Reviewed on: 27th March 2025

Very helpful and efficient staff

Very helpful and efficient staff Reviewed on: 27th March 2025

Branches with staff.

Branches with staff. In person service. Reviewed on: 27th March 2025

Great branch service

Great branch service with good advice. Reviewed on: 27th March 2025

Interest Rate Loss

I went 'online' to renew our maturing Fixed Rate Saver. After completing most of the application form, I found that it did not allow me to open as a joint account, as my maturing account. I rang them and they said I would have to go into a branch to sort. In doing this, and the few days it took, I lost. 0.25% on the interest rate on a 2 year term. Reviewed on: 27th March 2025

A Building Society We Want

Welcoming, pleasant, knowledgeable staff. Retaining high street presence with physical passbook. Reviewed on: 27th March 2025

Excellent customer service and very knowledgeable st...

Excellent customer service and very knowledgeable staff and nothing is never a problem and you never feel rushed Reviewed on: 27th March 2025

Isa account

We opened a isa we transferred our money from virgin bank. Had a bit of trouble doing so. But Tom from Stockton helped us all the way Reviewed on: 27th March 2025

Good range of saving products to choose from.

Good range of saving products to choose from. Reviewed on: 6th March 2025

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