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Darlington Building Society: Savings reviews

4.92
Based on 9,684 reviews, last reviewed 13th Feb 2025
26% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Good range of products. Good range of products. Easy to access info and support. Reviewed on: 13th February 2025
Claire C's avatar
Claire C

Latest lowest rating:

1

In branch service review Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday. Reviewed on: 17th December 2024
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (9684)

Review of the Darlington Building Society, Savings:

Middlesbrough branch review

5
I have always had a good service - the staff are always obliging and smiling. Reviewed on: 24th January 2017

In branch service review

5
Extremely helpful and made everything straightforward, no hard sell. Great!. Reviewed on: 2nd December 2024

In branch service review

5
Meghan recognised I was dissatisfied and offered to raise a complaint. I found her very polite and calm. She also recognised exceptional circumstances and spoe to the manager to resolve the issues. Great customer service. Reviewed on: 2nd December 2024

In branch service review

5
Very helpful and sorted our our online banking and savings. Polite and friendly. Reviewed on: 2nd December 2024

In branch service review

5
Val was very helpful in the Stockton branch today. Reviewed on: 2nd December 2024

In branch service review

5
Very good experience, staff are always very helpful and willing to help. Reviewed on: 2nd December 2024

In branch service review

5
Quick, infomative, pleasant staff. Reviewed on: 2nd December 2024

In branch service review

5
Very good, pleasant and always deal with things to a high spec. Reviewed on: 2nd December 2024

In branch service review

4
On Friday 1st November I tried to phone regarding an account that had matured. I found the call irritating simply because the message telling me I would be connected asap came on every 15 seconds. After waiting 20 minutes I had heard it 80 times! I gave up. Reviewed on: 29th November 2024

In branch service review

5
Had accounts a long time, very helpful. Explained everything to me as I had just lost my husband. Reviewed on: 29th November 2024

In branch service review

5
Branch is convenient and local and staff are generally friendly. Could improve the process of going through people's personal details when other people are stood behind in the queue. Reviewed on: 29th November 2024

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