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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Would like to see 500 withdrawal increased to between 1k and 2k. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and efficient service. Reviewed on: 5th December 2025

In branch service review

5
Good friendly efficient staff. Face to face contact. Local and accessible branches. Reviewed on: 4th December 2025

In branch service review

5
Everyone is helpful, knowledgeable and always has a smile. Reviewed on: 4th December 2025

In branch service review

5
Helpful, relaxed and a quality service. Reviewed on: 4th December 2025

In branch service review

5
Don't like the lip sink on video. Reviewed on: 4th December 2025

VeryFriendly staff and very efficient very welcoming.

5
VeryFriendly staff and very efficient very welcoming. Explained every account in great detail. Reviewed on: 4th December 2025

In branch service review

5
Online banking, should be available as its not we are moving this account. Reviewed on: 3rd December 2025

In branch service review

5
I have always been happy - Very polite and happy staff always have time for your needs. Reviewed on: 2nd December 2025

Great member service, branch is lovely!

5
Great member service, branch is lovely! Reviewed on: 2nd December 2025

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