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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Local, on the high street. Always accessible. Always pleasant, helpful staff. Reviewed on: 12th November 2025

In branch service review

5
Good advice re. service and savings following retirement. Reviewed on: 12th November 2025

In branch service review

5
Marting was very professional and helpful. Reviewed on: 12th November 2025

In branch service review

5
Spot on, access to branch, Accommodating and engaging. Reviewed on: 12th November 2025

In branch service review

5
Happy with the service provided. Reviewed on: 12th November 2025

In branch service review

5
My experience today was efficient, friendly and well explained. Reviewed on: 12th November 2025

In branch service review

5
Very professional but very pleased and easy to discuss accounts. Reviewed on: 12th November 2025

In branch service review

5
Excellent communication and clear and concise explanation. Reviewed on: 12th November 2025

In branch service review

5
Very knowledgeable on products / services DBS has to offer. Explained everything very clearly. Thank you Megan. Reviewed on: 12th November 2025

In branch service review

5
Very efficient and very friendly. Reviewed on: 11th November 2025

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