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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Always good service and efficient. Reviewed on: 10th November 2025

In branch service review

5
Local friendly staff. Competitive products. Reviewed on: 10th November 2025

In branch service review

5
I found the staff helpful and pleasant. Reviewed on: 10th November 2025

In branch service review

5
Dealt with promptly and satisfaction. Thank you. Reviewed on: 10th November 2025

In branch service review

5
Lovely customer service, always friendly. Reviewed on: 10th November 2025

Excellent prompt and helpful service

5
Simon was excellent in explaining how to find something on your Darlingtononline website, which was easy to miss at the start. Firstly he was prompt in calling me after I posted a question on the secure messaging service, then stayed on the line and talked me through how to achieve what I needed to do. Reviewed on: 10th November 2025
WMT's avatar
WMT

In branch service review

5
Service was very good, friendly kept informed but at ease, would recommended to everyone. Reviewed on: 8th November 2025

Great experience with the Bishop Auckland branch as...

5
Great experience with the Bishop Auckland branch as usual, can’t fault the girls in the branch at all. Reviewed on: 8th November 2025

Savibgs advice. Excellent professional friendly

5
Excellent professional friendly relevant Reviewed on: 8th November 2025

In branch service review

5
Friendly and informative staff who dealt with my Quary and setting up accounts most efficiently. Reviewed on: 7th November 2025

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