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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Good service, Good shop, Excellent staff. Reviewed on: 28th November 2025

In branch service review

5
Everyone is warm and friendly, Always ready to helpful. Reviewed on: 28th November 2025

In branch service review

5
Always dealt with politely and professionally. Reviewed on: 28th November 2025

Great service from Megan

5
I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had a query about whether a transfer counted as a withdrawal and Megan was able to help me straighten her away. I will definitely be visiting Middlesbrough Branch again soon. Hoping to book a mortgage appointment soon as well. Reviewed on: 28th November 2025

In branch service review

5
Very clear information delivered, very friendly staff. Reviewed on: 27th November 2025

In branch service review

5
Always a great service from the society, had our cash mortgage with the society. Highly recommended. Reviewed on: 27th November 2025

In branch service review

5
Suzanne was very helpful and friendly answered all questions fully and clearly. Reviewed on: 27th November 2025

In branch service review

5
Jane was very professional, polite and explained everything. It's great to be able to go in to a Branch. Reviewed on: 27th November 2025

In branch service review

5
I prefer face to face talks regarding Money affairs and feel I get a great service at Darlington. Reviewed on: 27th November 2025

In branch service review

5
No improvements, friendly confident accurate to the point advice. Reviewed on: 27th November 2025

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