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Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
38% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

In branch service review

5
Like that it has a branch in Stockton and I can go in and talk to a person. Reviewed on: 7th November 2025

In branch service review

5
Very helpful and considerate, made me glad I came here. Reviewed on: 7th November 2025

In branch service review

5
Very good, fully explained and felt as if we were important and valued. Delighted to get an appointment at short notice. Reviewed on: 7th November 2025

In branch service review

5
Very efficient and friendly staff, We love the Northallerton branch and staff for the helpful way they always are. It also gives us a good reason to come in. Reviewed on: 7th November 2025

In branch service review

5
Christina were fantastic for customer service, would recommend their skills highly. Reviewed on: 7th November 2025

In branch service review

5
An excellent professional service from a very wonderful lady (Chrissy). Many Thanks. Reviewed on: 7th November 2025

In branch service review

5
Friendly, Professional and Competent. Reviewed on: 6th November 2025

In branch service review

5
I welcome the option of face to face transactions. Reviewed on: 6th November 2025

In branch service review

5
All staff very friendly and welcoming. Megan was very patient, explained everything very well. Reviewed on: 6th November 2025

Lovely friendly staff, very helpful in Yarm branch!

5
Lovely friendly staff, very helpful in Yarm branch! Reviewed on: 6th November 2025

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