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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Friendly, Helpful and somewhere to pop into to chat. Reviewed on: 27th November 2025

In branch service review

5
Friendly staff, easy to book appt., easy process to change account, well explained. Appreciate access to people in a face to face environment. Reviewed on: 27th November 2025

In branch service review

5
As Always friendly helpful staff. Nothing too much trouble. Reviewed on: 27th November 2025

In branch service review

5
Very smooth, local and convenient. Reviewed on: 27th November 2025

In branch service review

5
Fast, friendly and all professional. Reviewed on: 27th November 2025

In branch service review

5
Very professional, Spacious building, helpful and courteous staff, Local Office. Reviewed on: 27th November 2025

In branch service review

5
Found Jane very helpful and knowledgeable about the account I needed to deposit my savings. Reviewed on: 27th November 2025

In branch service review

4
Everything is explained well, happy to go ahead with products. Reviewed on: 27th November 2025

In branch service review

5
Very open and honest about products would recommend. Reviewed on: 27th November 2025

In branch service review

5
Staff very friendly and welcoming. Reviewed on: 27th November 2025

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