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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,555 reviews, last reviewed 1st Oct 2026
57% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The lady was excellent, she had a professional mann... The lady was excellent, she had a professional manner, very helpful I would not hesitate to come back to this Darlington branch, over the years th... Read more Reviewed on: 1st October 2026
Angela Jordinson's avatar
Angela Jordinson

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12555)

In branch service review

5
Wonderful customer service, very informative I felt informed and involved of every decision I made. Thank you very much. Reviewed on: 27th November 2025

In branch service review

5
Advice given in regards to which products are available for savings and interest. Reviewed on: 27th November 2025

In branch service review

5
Counter and branch staff very helpful. Reviewed on: 27th November 2025

In branch service review

5
I like face to face and have found my experience excellent. Reviewed on: 27th November 2025

In branch service review

5
Jess was excellent patient, thorough professional. Highly recommended. Reviewed on: 27th November 2025

In branch service review

5
Very helpful and always listen to me. Reviewed on: 27th November 2025

In branch service review

5
The people are really pleasant behind the counter. Reviewed on: 26th November 2025

In branch service review

5
Always friendly and helpful staff. Reviewed on: 26th November 2025

In branch service review

5
Sometimes need more staff serving. Reviewed on: 26th November 2025

Calls are usually answered promptly.

5
Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

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