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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,407 reviews, last reviewed 3rd Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent regional Building Society. Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026
Rose's avatar
Rose

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12407)

In branch service review

4
Variety of accounts available which is good. Online customer service could be better. Reviewed on: 27th October 2025

In branch service review

5
Great staff, always friendly and helpful. Reviewed on: 27th October 2025

In branch service review

5
Staff friendly and experienced. Like that there are branches and available/open in order to business face-to-face. Reviewed on: 27th October 2025

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

In branch service review

5
Great knowledge and customer service. Friendly and informative. Reviewed on: 27th October 2025

In branch service review

5
Always had a positive experience. Finding time to visit the branch when it's open is difficult. Reviewed on: 25th October 2025

In branch service review

5
Treated well as individual people and as a couple. Appreciate dealing with a person and in person and that this is an ongoing option. Details explained clearly. Reviewed on: 25th October 2025

In branch service review

5
Prompt, friendly, informative, good product. Most importantly there is a physical local branch and a person to talk to. Reviewed on: 25th October 2025

In branch service review

5
I was made to feel very welcome. Everything was explained very well and all my questions were answered. A very friendly and informative experience. Reviewed on: 25th October 2025

In branch service review

5
Excellent staff. Helped with my needs for investment. Reviewed on: 25th October 2025

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